Collections Specialist
Company: Compass Revenue Solutions
Location: Peachtree City
Posted on: April 1, 2026
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Job Description:
Position Summary: The Collections Specialist is a vital member
of the Compass Revenue Solutions. The Collections Specialist is
under the supervision on the Director of Finance. The Collections
Specialist is responsible for collections of outstanding accounts
receivable dollars from the insurance payers. Essential Duties:
Follow-up with payers to ensure timely resolution of all
outstanding claims, via phone or online resources. Review and
understand explanation of benefits, and/or remittances. Know where
to locate all departmental guides, payer rules, templates and
platforms. Work on correspondence denials received from clients,
internal operations or portals. Maintain thorough identification
and resolution of problematic claims. Utilize specialized knowledge
of contracts, regulatory or contractual billings guidelines to
determine an account’s ability to pay after initial denial from
payer. Analyze, identify and resolve issues causing payer payment
delays. Identify root causes for claim denials, underpayments and
document the action taken. Identify and notate duplicate billings,
coordination of benefits, medical records or clinical documents
needed from the payers to expedite payment of insurance claims.
Communicate with AR Director and Team Lead in identification and
resolution of denial trends, including timely escalation, and
regular updates. Identify and communicate billing discrepancies to
Team Lead and AR Director. Stay up-to-date and utilize available
payer website tools for claim and remittance functions. Assist with
special projects by utilizing excel spreadsheets, and the ability
to communicate results. Communicate problems, questions and/or
concerns to AR Director timely. Keep current knowledge of payer
policy updates and internal billing policies and procedures.
Prioritize workflow and work within deadlines. Meet productivity
and quality standards as set by management. Use, protect and
disclose patients’ protected health information (PHI) only in
accordance with Health Insurance Portability and Accountability Act
(HIPAA) standards. Fulfill other requests by AR Director, and/or
Team Lead.
Keywords: Compass Revenue Solutions, Atlanta , Collections Specialist, Accounting, Auditing , Peachtree City, Georgia
