Women's Shelter Ambassador
Company: Atlanta Mission
Location: Atlanta
Posted on: April 1, 2026
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Job Description:
Description Do you feel called to work in a Christian Ministry?
Do you want to work where you make a difference in the lives of
others? Join us at the Atlanta Mission, where we make a difference
in the lives of over 1000 men, women, and children every day by
providing food, shelter, clothing, counseling, vocational and
spiritual guidance. We get to witness radical life transformations.
As an Ambassador, you will serve as the initial point of contact
for our clients within a trauma-informed care framework. Your role
involves building genuine relationships and guiding individuals,
utilizing trauma-sensitive approaches to assist them in accessing
services aimed at resolving their homelessness. Essential Duties
and Responsibilities: Trauma-Informed Engagement: Utilize
trauma-informed practices to establish safe and trusting
relationships, recognizing and respecting the individual’s unique
experiences Teaches life skills classes and leads recreational
opportunities Leads weekly devotionals Guiding Through Empathy:
Performs information sessions and demonstrates empathy and
understanding, guiding guests towards services and resources in a
manner that acknowledges and respects their past trauma Administers
needs assessment for guests using client management system Meets
guests' needs by providing hygiene and clothing items, marta cards,
etc. Creating Safe Spaces : Foster a safe and supportive
environment, promoting a sense of safety and trust for individuals
who have experienced trauma Advocacy with Sensitivity : Advocate
for clients’ needs in a manner that is sensitive to their past
experiences, ensuring a trauma-informed approach in all
interactions Collaborative Approach: Work collaboratively within a
trauma-informed care team, emphasizing mutual respect and
understanding for each other and the clients Schedules client
appointments and referrals for assessments with Social Worker
Tracks client information in client management system
Qualifications You will uphold the following Christ-Centered
values: Humbly Serve : You strive to live, Love and Lead like Jesus
Faithfully Steward : You honor and wisely use the time, talent and
treasures that God has provided Courageously Innovate : You are
driven towards excellence, you continuously learn, adapt and
improve Joyfully Celebrate : You intentionally appreciate and
recognize all that God is doing in and through all the stakeholders
of Atlanta Mission. Strength in Unity : You embrace God’s desire
for oneness and kingdom-focused unity. Position Requirements:
Minimum of 2 years of experience in human services, nonprofit,
ministry, or residential environments, preferably working with
individuals impacted by trauma, homelessness, or behavioral health
challenges Demonstrated understanding and application of
trauma-informed care principles Strong interpersonal skills with
the ability to build trust, demonstrate empathy, maintain
professional boundaries, and advocate for clients with dignity and
respect Experience leading group activities such as life skills
classes, recreational programming, or devotionals in a
Christ-centered environment Ability to assess needs, document
accurately in a client management system, schedule
appointments/referrals, and track follow-up actions Organized and
detail-oriented with the ability to steward resources responsibly
(hygiene items, clothing, transportation support, etc.) Ability to
collaborate effectively within a multidisciplinary team while
contributing to a safe, structured residential environment
Alignment with and commitment to the mission, vision, and statement
of faith of Atlanta Mission Flexibility to work evenings or
weekends as needed Physical Requirements: Must have the ability to
remain in a stationary position (standing, walking or sitting) Must
have the ability to stoop, kneel, crouch, or crawl Must be able to
ascend/descend stairs Must be able to distinguish, determine and
detest taste or smell Must have the ability to constantly operate a
computer and other office equipment, such as a copy machine,
calculator and computer printer Must be able to communicate
accurate information Must be able to occasionally lift up to 20lbs
Special Job Requirements: Must have valid driver’s license and good
driving record What we Have to Offer You & Your Family Employee
Benefits: Retirement Savings with Matching Contribution Medical
Insurance Dental & Vision Insurance Employer Paid Benefits: 10 Paid
Holidays 4 Mental Health Days Life Insurance Short-Term Disability
Travel Assistance Program Employee Assistance Program (EAP) Medical
Concierge Spiritual & Professional Training & Development
Keywords: Atlanta Mission, Atlanta , Women's Shelter Ambassador, Social Services , Atlanta, Georgia
