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Contract Debit Card Services Representative

Company: Associated Credit Union
Location: Norcross
Posted on: August 17, 2019

Job Description:

ACU is a full-service financial institution offering a wide variety of products and services to its members in Georgia, across the United States, and overseas. We are ranked in the top 150 credit unions in the U.S., and we continually strive to develop competitive products for our members.We are looking to hire a--Contract Debit Card Service Rep for our Corporate Office, located in Peachtree Corners, GA.-- Responsibilities: The responsibilities of this position include performing a wide variety of sales and service transactions by phone, fax or email, including but not limited to the following: Answer incoming calls and assist members with account inquiriesComplete account research and perform data entry to update and maintain member recordsSolve problems accurately and follow through on resolutions.Support and contribute to the success of the department by providing effective and efficient member services through commitment to the company's core values:--Integrity, Excellence, Service, Trust, Accountability, Commitment and Teamwork Qualifications: Prior call center experience a plusBasic knowledge of financial products and servicesAbility to provide excellent member service over the phoneKnowledge and understanding of debit cardsAbility to cross-sell products and servicesMust be well organized and attentive to detailsMust be able to multi-task and prioritize workMust have strong computer proficiency with knowledge of Microsoft Office Suite programsBilingual (English/Spanish) skills a plus --If you believe you have the skills and qualifications to be successful in our fast-paced, rapidly growing organization where exceptional service, teamwork and commitment make things happen and are committed to service and goal achievement, please visit us at www.acuonline.org to apply.ACU is proud to be an Equal Opportunity Employer.

Keywords: Associated Credit Union, Atlanta , Contract Debit Card Services Representative, Sales , Norcross, Georgia

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