AtlantaRecruiter
the smart solution for Atlanta jobs

Seasonal Partner Services Representative (Remote)

Company: Mommy Jobs Online
Location: Woodstock
Posted on: April 18, 2019

Job Description:

Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with eCommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities: Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet eCommerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What is in it for you? Competitive hourly pay (starting at $17/hr) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Apply To Become A CSR Agent: Please visit www.mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member. Please reference agent id code MJOLBrittanyB on your resume submission. Office: 14054186160

Keywords: Mommy Jobs Online, Atlanta , Seasonal Partner Services Representative (Remote), Sales , Woodstock, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Real Estate Agent - Licensing Required
Description: Real Estate Agent - Licensing Required Whether you are a newly licensed real estate agent or a seasoned professional with another company, you have to check out Keller Williams Helping agents create (more...)
Company: Keller Williams Realty
Location: Woodstock
Posted on: 04/21/2019

Licensed Real Estate Agent - License Required
Description: Licensed Real Estate Agent - License Required You may have seen our signs or heard good things about how we do business, but here is what you really need to know about Keller Williams Realty. We are 100 (more...)
Company: Keller Williams Realty
Location: Atlanta
Posted on: 04/21/2019

Sales Operations Analyst (2804-110)
Description: About SUEZ North America SUEZ North America operates across all 50 states and Canada with 3,260 employees dedicated to environmental sustainability and smart and sustainable resource management. The company (more...)
Company: Infilco Degremont
Location: Atlanta
Posted on: 04/21/2019


Business to Business Appointment Setting
Description: Are you seeking a career that will allow you the ability to work from home with a greater earning potential TeleReach Corporate offers both. As a Business Development Representative with TeleReach, you (more...)
Company: TeleReach Corporate
Location: Roswell
Posted on: 04/21/2019

Real Estate Agent - Licensing Required
Description: Real Estate Agent - Licensing Required You may have seen our signs or heard good things about how we do business, but here is what you really need to know about Keller Williams Realty. We are 100 dedicated (more...)
Company: Keller Williams Realty
Location: Tucker
Posted on: 04/21/2019

Comcast - Business Account Executive 3, SMB Direct Outside Sales - Norcross, GA
Description: Business Unit:Job Summary:Sell Comcast Internet, Data, Video and Voice services to small and mid-size businesses focusing mainly on advanced communications solutionsincluding PRI, Hosted PBX, and multi-location (more...)
Company: Comcast
Location: Norcross
Posted on: 04/21/2019

Real Estate Agent - Licensing Required
Description: Real Estate Agent - Licensing Required Finding the right real estate brokerage to build your career is one of the most important decisions you will make. It is imperative you align yourself with a company (more...)
Company: Keller Williams Realty
Location: Braselton
Posted on: 04/21/2019

Business Sales Representative - Work From Home
Description: About TTEC:We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are (more...)
Company: TTEC
Location: Hiram
Posted on: 04/21/2019

Real Estate Agent - Licensed Only
Description: Finding the right real estate brokerage to build your career is one of the most important decisions you will make. It is imperative you align yourself with a company that can provide you the best opportunity (more...)
Company: Keller Williams Realty
Location: Buford
Posted on: 04/21/2019

Real Estate Agent - License Needed
Description: Real Estate Agent - License Needed Whether you are a newly licensed real estate agent or a seasoned professional with another company, you have to check out Keller Williams Helping agents create a life (more...)
Company: Keller Williams Realty
Location: Woodstock
Posted on: 04/21/2019

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Atlanta RSS job feeds