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Customer Service Representative

Company: Dickinson Fleet Services LLC
Location: Atlanta
Posted on: July 13, 2018

Job Description:

Job DescriptionTake On a Unique, Hybrid Role Where You'll Use the Full Range of Your Talents Including Truck/Automotive Knowledge, Customer Service, Estimating & MoreBuild a Career with the Nation's Largest Fleet Maintenance Repair Provider If you combine technical knowledge and experience in the trucking or automotive industry with strong customer service skills and the ability to take on multiple and diverse priorities, the role of Service Advisor / CSR could provide the mix of challenge and opportunity which you seek. You will interact with internal and external contacts as you take on service writing and estimating responsibilities, as well as cover accounting and administrative tasks. You will play an important role at Dickinson Fleet Services. Consider a few compelling reasons to join us.

  • This is a visible role in our corporate office. You can demonstrate your talent and make a name for yourself here.
  • You will serve as a member of a small, but growing team, and enjoy strong training and mentorship. For example, we'll cross train you in accounting and payroll, if you don't already know them.
  • This is an important role, partially supporting the nation's most extensive team of mobile technicians, and interacting with some of the largest fleet operators in the country.
  • We make your job easier with cutting-edge technology, including TRAIT® (Technician Reporting and Information Tool), a proprietary app.
  • We are growing and history shows that solid performers, over time, can expand their responsibilities, increase their autonomy and advance their career.
  • We offer competitive compensation and comprehensive benefits. To be a strong fit for the customer service opportunity, you will have:
    • A high school diploma or GED equivalent
    • Experience working in an office environment
    • Experience in vehicle service and maintenance, as a Service Writer, Technician, Mechanic, etc. Experience with heavy-duty trucks is strongly preferred.
    • Solid technical knowledge of parts, maintenance, repair, etc. ASE certification is a plus, but not required.
    • Experience in one or more of the following areas with the ability and desire to learn the other areas:
      • Customer service
      • Accounting (e.g. basic AP/AR, invoicing, expense reports, etc.)
      • Payroll (hourly employees)
      • Admin (e.g. filing, general office work, reception)Dickinson Fleet Services keeps your fleet moving. Dickinson Fleet Services is the largest independent fleet maintenance company in the country. As a leader in the mobile fleet service industry, we provide preventative maintenance excellence tailored to each customer's unique needs. As our business continues to expand, we are always on the lookout for motivated, energetic individuals to fill the positions now available on our talented team of professionals.

        EOE/AA/M/F/Vets/Disabled

        Keywords: Dickinson Fleet Services LLC, Atlanta, Customer Service Representative, Sales, Atlanta, Georgia

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