AtlantaRecruiter
the smart solution for Atlanta jobs

Client Service Representative Team Lead

Company: ZENZII
Location: Norcross
Posted on: December 6, 2017

Job Description:

Job DescriptionYou're the front lines of fashion, helping to deliver style across the globe.POSITION SUMMARYYour team is the key to success. Leading them in the direction of Stellar Guest Service is optimal. The CSR Lead must possess the ability to communicate effectively; you must possess the confidence to handle our expanding list of important clientele. Have a keen eye for detail to ensure all orders are correct and all jewelry has passed our quality check. Create a professional, fun environment consistent with the Zenzii brand. You will work in the office and warehouse, you will work with the office team and wholesale customers. Wearing multiple hats in a multi functional department will keep you on your toes. ESSENTIAL FUNCTIONS· Understand that you will need to see the fine details of picking an order, double checking an order, packing an order and follow up on shipping· Adept in the Microsoft suite, QuickBooks and Magento· Leading a cross functional team and guiding them thru their daily tasks· Know how to multi task—we're constantly coming up with innovative ideas and need someone who can prioritize and juggle projects · Leading your team with expert customer service with a sense of humor and professionalism· Train and educate the CSR team on sales data according to our guidelines, consistent with company standard· Assist with the fulfillment of purchase orders and incoming merchandise· Innovate new ideas and implement them—wow us with your entrepreneurial spirit· Not only will you possess the ability to strategize the business and be self-motivated, you will foster an environment that your team will this lead; take initiative to increase individual and line productivity POSITION QUALIFICATIONS Competency Statements· Leadership role—lead by example, coach and train· Accuracy –Ability to perform work accurately and thoroughly· Communication, Written—Ability to communicate in writing clearly and concisely. Able to compose emails and other written documentation clearly and concisely· Communication, Oral—Clear communicator that explains and encourages team· Detail Oriented—Ability to pay attention to the minute details of a project or task; your details make the difference to the teams ability· Organized—Possessing the trait of being organized or following a systematic method of performing a task; leading by example and keeping personal work space, shared work space and managing the area around you buy keeping a logical organized area· Reliability—The trait of being dependable and trustworthy. Your team depends on you· Self Motivated—Ability to be internally inspired to perform a task to the best of ones ability using his or her own drive or initiative. Able to deal with problems quickly, multi task and prioritize· Time Management –Ability to utilize the available time to organize and complete work within given deadlines. Time Management skills & detail oriented are skills you must possess and lead your team to understand these skills SKILLS Education: Associates DegreeExperience: Early to Mid Career Position with 3+years customer service experienceComputer Skills: Microsoft Office - Proficient in Excel, PowerPoint & Word, QuickBooks & MagentoCompany DescriptionZenzii is a fashion jewelry brand, we sell to boutiques, specialty stores, department stores and eCommerce. Our jewelry is unique and fabulous, just like the women who wear itOur culture is very organic yet intentional. We operate somewhere between a modern family and a well-oiled machine. Our focus is on our individual strengths, energy, talents and passion. It is our belief that everyone should have a healthy work life balance with an emphasis on healthy. We are a team that works hard together, supports each other and enjoys time outside of work for our balance.We are considerate to each other and our customers. We are more interested in creating an experience and gaining a long-term customer. We work hard and we laugh harder. The long-term goal is the direction focus of the team. If we have an idea, we share it, a concern, we address it. We see failures as a learning experience and avoid ‘average’ like the plague. We communicate openly and respectfully with each other and our customers.Individuals who thrive at Zenzii are entrepreneurial in spirit and empowered. Ideal candidates are passionate problem solvers, team players, hard workers, smile makers, and coffee break takers. You are equally comfortable representing Zenzii at our 5th Ave NYC Showroom as you are unloading pallets in the warehouse.

Keywords: ZENZII, Atlanta, Client Service Representative Team Lead, Sales, Norcross, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Sales Jobs


Regional Sales Coordinator Southeast
Description: Job DescriptionWe are seeking a Regional Sales Coordinator to join our team in Atlanta, Tampa, or Miami You will resolve customer questions and offer solutions
Company: Great Lakes Lifting Solutions, LLC
Location: Atlanta
Posted on: 12/18/2017

Full Time/Part Time Weight Loss Sales Counselors($40K - $70K)
Description: Job Description br br ThinU Holistic Weight Loss is a company that is passionate to help people achieve their weight loss and body contouring goals. We combine state of the art weight loss and body (more...)
Company: ThinU Holistic Weight Loss
Location: Alpharetta
Posted on: 12/18/2017

Set B2B Appointments From Home
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique opportunity with an excellent earning
Company: TeleReach Corporate
Location: Norcross
Posted on: 12/18/2017


Outside Sales Rep --- Merchant to Merchant Sales
Description: Job DescriptionNEED SOME FAST CASH WRITE A DEAL TODAY AND GET PAID UP TO 748 BY DINNER TONIGHT Become Part of One of The Most Exciting, Fast Growing Industries:SenText Solutions provides a low cost (more...)
Company: SenText Solutions
Location: Smyrna
Posted on: 12/18/2017

Sales Associate Manager Trainee
Description: Job DescriptionFIRE, Inc has Entry Level Openings, that rsquo s where you come in. An Account Manager is what we call a forward-thinking, service-oriented, incentive driven, sales powerhouse. They provide (more...)
Company: Fire Inc Atlanta
Location: Ellenwood
Posted on: 12/18/2017

B2B Outside Sales
Description: Job DescriptionJoin one of the Fastest Growing, Private, Media Companies in the United StatesBest Version Media BVM is looking nationwide for entrepreneurs and professionals who desire an exciting opportunity (more...)
Company: Best Version Media
Location: Hiram
Posted on: 12/18/2017

Sales Representative
Description: Job Description 75K to 100K real first year income potentialSales experience a plus but not necessary, we will trainPRE-SET APPOINTMENTS
Company: Easy Rest Adjustable Beds
Location: Atlanta
Posted on: 12/18/2017

Real Estate - Outside Sales - Private Investment Firm
Description: Job DescriptionLooking for Outside Sales Closer- 100,000.00 PLUS a Year Top Atlanta Area Real estate investment firm is seeking a super sharp, outside sales executive that has the ability to produce (more...)
Company: Real Estate Investment Firm
Location: Atlanta
Posted on: 12/18/2017

Sales Representative - Rural Markets
Description: Take your career-and your annual income-to new heights with Platinum Supplemental Insurance. Platinum is a marketer of cost-effective, benefit-rich supplemental insurance policies that are specifically (more...)
Company: Platinum Supplemental Insurance
Location: Morrow
Posted on: 12/18/2017

Sales Representative
Description: Healthcare benefits company with over 20 years in business, is seeking Sales Reps.
Company: APC Consulting
Location: Roswell
Posted on: 12/18/2017

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest Georgia jobs by following @recnetGA on Twitter!

Atlanta RSS job feeds