GLOBAL CUSTOMER SUCCESS, REPRESENTATIVE (BROKER SUPPORT)
Company: StubHub
Location: Atlanta
Posted on: October 31, 2024
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Job Description:
Global Customer Success, Representative (Broker Support)
StubHub is on a mission to redefine the live event experience on a
global scale. Whether someone is looking to attend their first
event or their hundredth, we're here to delight them from the
moment they start looking for a ticket until they step through the
gate. The same goes for our sellers. From fans selling a single
ticket to the promoters of a worldwide stadium tour, we want
StubHub to be the safest, most convenient way to offer a ticket to
the millions of fans who browse our platform worldwide.
StubHub is growing and looking for people who want to help us shape
how millions of people buy, sell, connect, and experience live
events worldwide. We value togetherness, trust, inclusion, and most
importantly a culture of winning. We are a global organization
looking for champions of innovation and change. If you are an
entrepreneurial risk taker and ready to roll up your sleeves,
you'll thrive in our environment where the rewards are highly
motivating.
As a Customer Service Representative at StubHub, you will be our
valued customers' first point of contact, providing exceptional
service and resolving inquiries efficiently. This role requires a
proactive mindset, excellent communication skills, and a passion
for delivering results. You will be able to work in a dynamic,
fast-paced environment where performance is celebrated and
rewarded.
This Full-Time position may require weekend, holiday, daytime,
and/or evening hours.
This role will begin as in-office 5 days per week for the first 3-6
months and then will shift to in-office 3 days per week to ensure
cross-functional collaboration.
What You'll Do
Who You Are
What You've Done
What We Offer
About Us
StubHub is the world's leading marketplace to buy and sell tickets
to any live event, anywhere. Through StubHub in North America and
viagogo, our international platform, we service customers in 195
countries in 33 languages and 49 available currencies. With more
than 300 million tickets available annually on our platform for
events worldwide- from sports to music, comedy to dance, festivals
to theater- StubHub offers the safest, most convenient way to buy
or sell tickets for the most memorable live experiences. Join our
team for a front-row seat to the action.
We are an equal-opportunity employer and value diversity on our
team. We do not discriminate on the basis of race, color, religion,
sex, national origin, gender, sexual orientation, age, disability,
veteran status, or any other legally protected status.
Compensation: $18.00/hr + Bonus
Keywords: StubHub, Atlanta , GLOBAL CUSTOMER SUCCESS, REPRESENTATIVE (BROKER SUPPORT), Sales , Atlanta, Georgia
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