Service Representative

Company: ICONMA
Location: Atlanta
Posted on: September 20, 2023

Job Description:

-- Provides customers with information in response to the most complex situations; references single or multiple screens or documents to resolve escalated issues or disputes; provides guidance and assistance and may provide work direction to less experienced staff; assists supervisors in the continuous improvement of the customer service delivery process and conducts customer service training for entry level staff.

Keywords: ICONMA, Atlanta , Service Representative, Sales , Atlanta, Georgia

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