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Group Sales Manager

Company: Omni Hotels & Resorts
Location: Atlanta
Posted on: May 16, 2022

Job Description:

Serving as a cornerstone of northern Atlanta's newest mixed-used community, the Omni Hotel at The Battery Atlanta is the official - hotel of the Atlanta Braves and located within steps of SunTrust Park as well as premier office space, the Coca-Cola Roxy music venue and a variety of shopping and dining.
Our luxury hotel features 16 floors with 264 rooms including 28 suites, over 20,000 square feet of meeting space and can accommodate business travelers, families on vacation and everyone in-between. Redefining "live, work, play," we are a proud "play, work, stay" destination and seek to provide an unforgettable experience enhanced by our hotel's elevated pool deck in addition to our Lobby Bar and hotel restaurant.
Job Description
Responsible for researching and successful solicitation of group business (10 - 19 rooms ) for the Omni Hotel at The Battery Atlanta. Once the group arrives, the salesperson maintains his relationship by efficient and courteous follow-through with each client, thereby increasing our opportunities to rebook this business at the hotel. To perform duties and maintain professional job posture at all times. Representative of the caliber of the Omni Hotel at The Battery Atlanta.
Reports to:
Director of Sales and Marketing
Essential Functions

  • Contact the representative all groups for business to include, government, and social groups to solicit business for the hotel.
  • Calls on prospects by phone or mail, analyzes requirements of occasion, outlines types of services offered and quote prices.
  • Verifies reservations by contract and obtain signature.
  • Confer with customer and Convention Services Manager to plan function details such as space requirements, publicity, time schedules, etc.
  • Conduct site inspections for prospective clients.
  • Entertain clients during their visit to the Omni Hotel at The Battery Atlanta. -
  • Represent the hotel at trade association meetings, shows, sales trips. -
  • Be aware of all tentative and definite group business in the hotel for the purpose of -
  • Analyze room blocks to maximize revenue with the direction of the DOSM.
  • Participate in Group Site Inspections conducted by hotel.
  • Maintain a harmonious relationship with other hotel salespersons in the city.
  • Perform all other duties as directed by the DOSM.
  • Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively.
  • Monitor Reader Boards of competition for potential sources of new group business.
  • Is fully aware of all corporate sponsored promotions.
  • Assist in the development and implementation of the Sales Action Plan (KRA's).
  • Submit weekly and monthly sales reports on a timely basis.
  • Maintain all files with current trace dates, accurate histories and all relevant information regarding booking activity.
  • Participate in the ongoing forecasting process.
  • Is current and abides by all sales office procedures and systems.
  • Participate in weekly marketing and rooms merchandising meetings, bi-weekly sales meetings, monthly forecast meetings as assigned by the Director of Sales & Marketing.
  • Promote a high quality company image by demonstrating professionalism to both clients and colleagues.
  • Recommend improvement of facilities and services as needed.

    Hotel Specific Essential Functions:

    • Entertain clients at Omni sponsored and Braves affiliated events.


      • Develops effective presentation (orally and written) where ideas, opinions, recommendations and conclusions are understood.
      • Maintains communication with Key Accounts, understands Hotel performance, customer issues and trends.
      • Clearly articulates vision, goals, initiatives and expectations for the Hotel.
      • Promotes and fosters property sales / global sales synergies.


        • Account Planning Skills, including identifying and understanding account potential and the ability to set mutual Omni / Customer expectations
        • Management of the customer decision and relationship process.
        • Ability to self-motivate and follow through on activities through internal and external resources.
        • Strong interpersonal skills and the ability to work in a team oriented environment.
        • Ability to assess the competitive arena as it relates to region and sell against the competition with a strong customer value proposition.
        • Creative and strategic skills.
        • Ability to manage multiple priorities and re-prioritize -when necessary,
        • Communication skills including group presentations, written and oral.
        • Previous hospitality sales experience preferred.
        • Proficient in use of Excel, Word and access database tools

Keywords: Omni Hotels & Resorts, Atlanta , Group Sales Manager, Sales , Atlanta, Georgia

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