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Director, Pro Sales Operations and Excellence

Company: The Home Depot
Location: Atlanta
Posted on: January 17, 2022

Job Description:

Position Purpose:
Director of Sales Operations and Excellence is -responsible for developing and owing key programs, processes, and procedures to continue to drive incremental growth in the Pro business. -Some of the areas where these programs and processes will have an impact are: sales and overall Pro satisfaction, workforce planning and execution, onboarding and training, sales governance, and performance tracking. Partners with leadership and cross-functional partners to identify effective action plans to drive success with sales associates, processes, and technology solutions. -Key dimensions of the role include project management, leading key programs, designing/implementing process improvements, and building productive relationships amongst cross-functional partners and team leadership. -The person in this position must have industry awareness and engagement.Major Tasks, Responsibilities & Key Accountabilities:
Field a world class, market based execution team at CS Desks and in the PSM / RPM ranks.
Enable profitable account management.
Structure supply chain to will all opportunities.
Implement competitive credit vehicles and collect our cash.
Earn and reward customer loyalty.
Exploit the strength of the enterprise.

Nature and Scope:
Typically reports to Sr. Director Pro Sales Support and Operations

Accountable for the management of a department or functional group through subordinate supervisors/managers and for all personnel issues - including selection, termination, performance appraisal and professional development of subordinates.

Environmental Job Requirements:
1. Located in a comfortable indoor area.
2. Any unpleasant conditions would be infrequent and not objectionable.

Typically requires overnight travel 5% to 20% of the time.

Additional Environmental Job Requirements:
Located in a comfortable indoor area.
Any unpleasant conditions would be infrequent and not objectionable.

. Standard Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.

Education Required:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Years of Relevant Work Experience:
8 years

Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Additional Qualifications:
P & L management

Preferred Qualifications:
7+ years of experience in sales management and sales operations

  • 7+ years of experience leading and managing people and remote teams
  • Experience using systems for sales-related analytics, planning and execution -
  • Experience in scaling accelerated strategic sales growth strategies
  • Experience in workforce planning on a national scale
  • Experience with compensation plans and tools
  • Ability to problem solve and work in a fast-paced environment -
  • Demonstrated knowledge in sales process improvement and sales training -
  • Demonstrated ability to collaborate and work effectively with cross-functional teams
  • Ability to draw accurate conclusions from financial documentation
  • Demonstrate project management skills
  • Excellent written and verbal communication skills
  • The ability to manage multiple projects simultaneously -
  • Strong sales skills and sales management skills
  • Working knowledge of Microsoft Office Suite
  • Working knowledge of SalesForce (CRM)
  • Working knowledge of analytical/statistic software
    Knowledge, Skills, Abilities and Competencies:
    • Strong personnel management and leadership skills.
    • Strong Sales skills and sales management skills.
    • Industry knowledge and awareness.

Keywords: The Home Depot, Atlanta , Director, Pro Sales Operations and Excellence, Sales , Atlanta, Georgia

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