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Director, Inside Sales

Company: Homebase
Location: Atlanta
Posted on: November 22, 2021

Job Description:

About Us

Our mission is to make hourly work easier for local businesses and their employees. Homebase currently serves more than 100,000 small (but mighty) businesses with everything they need to manage their hourly teams: employee scheduling, time clocks, team communication, hiring, onboarding, and compliance. We are not Human Capital Management. We are not HR Software. We're tools built for the busiest businesses, so owners and employees can spend less time on paperwork and more time on what matters. The Homebase team brings small business expertise from Intuit, Square, OpenTable, Yelp, Gusto, and First Data. Based in San Francisco and Houston, Homebase is backed by leading venture investors Bain Capital Ventures, Baseline Ventures, Cowboy Ventures, and Khosla Ventures.


You love selling, especially great products that are helping people and making lives better
You are a hands on leader who is highly-data driven, but you dive in deep to ensure the story the data is telling matches the reality on the ground
You are a thoughtful leader who inspires and mentors your team, your colleagues and and others in the organization
You love understanding how things work - and how they break - in a never-ending journey to eek out just a little more value for your customer and your team
You need to be challenged to do your best work. It's not worth working on if it's not ambitious and hard
You set big goals for yourself and your team, and you accelerate the path to accomplishing them
You're an entrepreneurial thinker and leader who wants to have an impact on local businesses and the lives of hourly workers

The Job

As Director of Inside Sales, you are responsible for scaling our Payroll Sales function to ensure Homebase hits and exceeds the revenue targets for our Payroll Business while delivering industry-leading sales experience and revenue-per-person efficiency. You will own one of the most important growth levers at Homebase during a period of high growth for our payroll offering ( > 100X over the next 2 years).

During this journey you'll be responsible not just for building a scalable function, but also hiring and developing talent, especially Sales Managers. You don't need to be an expert at Payroll - though it's a plus - but you do need to be a rock star at inside sales.

As our Payroll offering was launched only this year, this is the chance to take on a highly entrepreneurial role and build something from the ground up. It will be challenging, and that's why you want it.


Own revenue and sales efficiency metrics to ensure the Homebase Payroll business scales rapidly and efficiently ( > 100X growth over next 2 years)
Partner with product and engineering to design and implement systems to improve efficiency and accuracy for payroll sales
Work with payroll operations to develop "customer-first" processes ensuring industry-leading set-up experiences and a "win-win" environment for sales and operations
Create a culture of feedback so that product and marketing teams hear the "voice of the customer" in all their decision making
Develop management talent. Your presence should accelerate the development and career aspirations of those reporting to you
Create a team culture that is highly-connected to the mission of helping small businesses and their teams


6+ years managing high-volume inside sales, preferably within a high growth SaaS company
3+ years of people management experience, including managing and developing managers
Deep sales skillset including managing to team to quota, pipeline management, objection handling, coaching team members and CRM experience
Demonstrated ability to develop solutions to hard problems - making sound decisions on how to roll out new systems and processes in a iterative manner
Excellent--- ---analytical--- ---skills--- ---including--- ---the--- ---ability--- ---to--- ---gather--- ---and--- ---analyse--- ---data--- ---sets--- ---(including the--- ---use--- ---of--- ---basic--- ---statistical--- ---concepts),--- ---and--- ---to--- ---interpret--- ---them--- ---to--- ---make--- ---business--- ---decisions
Demonstrated--- ---ability--- ---to--- ---prioritize--- ---among--- ---competing--- ---opportunities--- ---and--- ---to--- ---articulate--- your point of view on priorities
Proven--- ---ability--- ---to--- ---lead--- ---teams--- ---and--- ---work--- ---cross-functionally--- ---in--- ---a--- ---highly--- ---collaborative environment
Resourceful,--- ---self-motivated--- ---and--- ---able--- ---to--- ---be--- ---successful--- ---in--- ---an--- ---entrepreneurial--- ---team-based--- ---environment
Excellent--- ---verbal--- ---&--- ---written--- ---communication--- ---skills
Bachelor's--- ---Degree or equivalent work experience
Affinity for local businesses
Experience selling payroll or benefits is a huge plus

What We Offer You

Generous accrued PTO
Health, Dental & Vision Insurance
Employee 401k
Stock Options - Everyone is an owner
A dynamic, well-connected, productive team that is thriving while working from home and who have found new ways to connect and have fun despite social distancing

At Homebase, we value our differences, and we encourage all to apply. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Homebase is proud to be an equal opportunity employer and participant in the U.S. Federal E-Verify program.

Keywords: Homebase, Atlanta , Director, Inside Sales, Sales , Atlanta, Georgia

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