Inside Sales / Partner Relationship Specialist
Company: Priority I.S.
Location: Atlanta
Posted on: April 10, 2021
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Job Description:
Inside Sales / Partner Relationship SpecialistPosition
Description OverviewThe role of Inside Sales / Partner Relationship
Specialist, is responsible for working specifically with our
referral partners to increase lead generation, in addition to
analyzing merchant statements, generating proposals, and supporting
our Partner Relationship Management team in various ways. In this
role, the focus will be to continue growth in closing new merchant
leads through supporting our partners while upholding existing
relationships.Job Responsibilities* Reaching out to merchant leads
by phone and ultimately closing all new leads* Obtaining new
merchant applications and starting the process* Working with
referral partners to increase production of merchant leads* Become
proficient in statement analysis to assist PRM team. * Master the
manual process and improve existing tools in the area of proposal
generation.* Responsible for keying in applications and working
with underwriting to address issues.* Be diligent in following up
with merchants on open quotes and other inquiries. * Build new
portfolios and users in our internal system (MX). * Manage the case
queue and monitor all cases within the response guidelines (SLA
times).* Serve as liaison between Relationship Management team and
Client Services. * Other responsibilities as assigned.Scope of
JobThis is primarily an inside sales role that will work directly
with referral partners to build the relationships necessary to
increase merchant leads. The Inside Sales / Partner Relationship
Specialist is responsible for delivering exceptional customer
service internally and outside the company and building strong
relationships across the PRM and Client Services teams to deliver
against our partners' needs.AutonomyOnce fully trained, this
position should require little guidance and supervision from
management. The ideal candidate will possess the ability to work
with a broad network of resources to resolve issues.Job
Requirements? Must possess excellent communication, time
management, comprehension and interpersonal skills including verbal
communication skills, well developed, active listening and
relationship building skills.? Strong awareness and understanding
of customer needs, and ability to act quickly to meet those needs.?
Excellent organizational skills and solution oriented? Strong
communicator at all levels with the ability to clearly and
concisely present information, both verbally and written? Ability
to multi-task and use several systems in tandem to resolve
problems.? Self-motivated team player with strong analytic and
problem-solving skills.Competencies? Relationship Management?
Strong Sales Ability? Customer Interaction? Problem Management
Process? Account Management
Keywords: Priority I.S., Atlanta , Inside Sales / Partner Relationship Specialist, Sales , Atlanta, Georgia
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