Customer Service Representative

Company: LadyConnect Llc
Location: Atlanta
Posted on: January 16, 2021

Job Description:

#COVID-19We are seeking a Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and servicesTroubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clientsAbility to prioritize and multitask Positive and professional demeanorExcellent written and verbal communication skills Client Certification Fees RequiredMust pass a background check and drug testJob Type: Contract Salary: $9.00 to $13.00 /hour Thank you, LadyConnect Llc CommunityJob Requirements:* Handle incoming customer service calls* Dispatch incoming customer phone calls* Accept customer calls and return customer* Maintain customer service related information for customer accounts* Ensure quality customer service and customer satisfaction* Maintain customer service voicemail and return customer calls* Provide customers with superior customer service* Provide customer service for internal customers* Capturing customer information and answering customer inquiries* Resolve inbound customer calls regarding account* Take customer orders and provide high-quality customer service* Make out going customer service calls* Work with customer service manager to ensure proper customer service* Resolve any customer service issues* Answering inbound calls and providing excellent customer service* Provide customer support and handling customer inquiries* Combining excellent customer service skills* Assure quality customer service to all customers* Provide exceptional customer service to all customers* Provide superior customer service with all customer interactionsSDL2017

Keywords: LadyConnect Llc, Atlanta , Customer Service Representative, Sales , Atlanta, Georgia