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Sales Associate Hennessy Mazda Buick GMC

Company: Hennessy Automobile
Location: Morrow
Posted on: November 23, 2020

Job Description:

Description:
At Hennessy Automobile Companies, we strive to make every customer a customer for life by delivering the most enjoyable ownership experience possible. We recognize that happy employees make happy customers, and we are dedicated to providing a supportive atmosphere that will allow employees to grow their experience into a life-long career. Since opening our doors in 1964, Hennessy has worked diligently to ensure an optimal work environment with top-notch facilities and state-of-the-art technology. With a positive attitude and dedication, the growth opportunities are endless.

  • Meets dealership sales goals by assisting customers through a thorough buying process supported by established selling steps, policies and procedures.
  • Greets and qualifies customers by understanding buyers' requirements and interests to match those requirements to available models.
  • Writes complete sales orders and processes paperwork in accordance with dealership policies.
  • Utilizes dealership sales controls and follow-up systems.
  • Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
  • Fully explains product performance, application, and benefits to prospects and describes optional equipment for customer to purchase.
  • Maintains customer satisfaction rating at or above Company standards.
  • Participates in required training.
  • Ensures that the sales manager has an opportunity to meet each customer.
  • Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
  • Delivers vehicles to customers, ensuring that each customer understands the vehicle's operating features, warranty, and paperwork.
  • Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
  • Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
  • Demonstrates behaviors consistent with the Company's values in all interactions with customers, co-workers and vendors.
  • Records all hours worked accurately in company timekeeping system.
  • Maintains a professional personal appearance..

    Requirements:
    • Outstanding communication skills in both verbal and written.
    • Excellent customer service skills.
    • Self-starter and self-motivated.
    • Ability to work well in a process driven environment.
    • Previous sales, customer service or retail experience is a plus.
    • High school diploma or the equivalent.
    • Valid in-state driver's license.Working Environment & Physical DemandsDuties are performed throughout the dealer premises, both indoors and outdoors and on customer test drives. Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments. While performing the duties of this job, the employee is regularly required to talk or hear and is frequently required to stand, walk and sit.The position requires regular and predictable attendance. Scheduled shifts will include evening hours, weekends, and holidays.We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN & passing drug test at a certified testing facility). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.PM20 PI125210594

Keywords: Hennessy Automobile, Atlanta , Sales Associate Hennessy Mazda Buick GMC, Sales , Morrow, Georgia

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