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Security Compliance Support Analyst

Company: Synergis
Location: Atlanta
Posted on: August 17, 2019

Job Description:

SecurityCompliance Support Associate Location Atlanta - Perimeter 1 year contract Perm potential 30-31hr 1st shift Summary Provide technical assistance and consultative guidance to a portfolio of hotels in the U.S. regarding PCI-DSS compliance. Specialists are responsible for contacting hotels, guiding hotels through compliance analysis, and providing technical assistance for resolving hotel computer problems related to improving PCI-DSS standards. Consultant will be responsible for assisting hotels with all aspects of security compliance. Candidates do not need to have expertise with PCI-DSS, but if they have experienceexposure to dealing with projects that require it, that would be helpful. This is not an inbound call center. The primary skills needed are as follows 1.) Experience using LANdesk, specifically LANdesk Security Suite for Anti-Virus, application installation, whitelisting, end-point security, personal firewalls, and Installation Suite. 2.) Tier 1-2 level support for Windows environments (hardware and software) 3.) Familiarity with how PCI-DSS standards are involved in supporting systems EducationExperience o Associates Degree in computer related field or equivalent trainingrelated experience required o 5 years experience required Skills Competencies Required o Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. Especially skilled telephone presence in a support capacity. o Expert ability to work independently and manage one's time o Expert knowledge of small computer hardware, software, networking technology maintenance and support (and all technical peripheries that must be up to PCI-DSS requirements) o Expert knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software o Strong professional experience supporting PCI-DSS compliance initiatives, supporting customers via phone or in-person from a technical perspective o Strong understanding of patches, updates, and installs, specifically in Windows 10 environment o Understanding of networks networking standardssecurity TCPIP properties in a Windows environment o Ability and experience with project tracking, coordination, and organization Nice-to-have Skills Competencies o Hotelhospitality industry experience o Experience with Trustware (website for compliance surveying) o Experience with network and data security tools, scanning and remediation Major Job Duties Responsibilities o Responsible for daily interaction via phone with field hotels assisting, guiding, answering technical and protocol questions for PCI-DSS compliance initiatives o Diagnose, investigate, and escalate problems from various hotels related to initiative o Help to define best practices and standard protocols for compliance, as well as assist each individual hotel with diagnosing specific needs and customizing solutions for compliance o Confer with staff, users, and management to establish requirements for new systems or modifications o Audit records of daily data communication transactions, problems and remedial actions taken, or installation activities o Periodic travel may be required for on-site hotel visits o Additional tasks all related to support of hotels PCI-DSS compliance initiative For immediate consideration, please forward your resume to DWicksSynergisIT.com

Keywords: Synergis, Atlanta , Security Compliance Support Analyst, Professions , Atlanta, Georgia

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