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Client Implementation Consultant

Company: FieldEdge
Location: Atlanta
Posted on: June 15, 2019

Job Description:

OVERVIEWFieldEdge, formerly called dESCO, is the leading provider of field service management solutions to the mechanical contractor market. FieldEdge helps thousands of service-based organizations increase sales performance and overall workforce productivity by managing all aspects of their daily operations.
We are a Stevie-Award winning company that was recently named to Atlantas Best Places to Work list and the Inc. 5000s List of Fastest-Growing Companies! You can think of FieldEdge as a hyper-growth software company with a startup culture that is backed by 35 years of industry-leading knowledge. We have a work hard, play hard environment where no one takes themselves too seriously. We are looking for a rockstar to fill the Client Implementation Consultant role.
JOB DESCRIPTIONThe Client Implementation Consultant will be on the frontlines in driving adoption after a new client joins FieldEdge. S/he is required to act as the single point of contact for new clients in representing the entire FieldEdge team. Responsibilities:

  • Project manage implementation processes that are often complex
  • Use tact and diplomacy to set proper timelines and expectations throughout the implementation process, including both verbal and written communication
  • Manage multiple client implementations simultaneously, and prioritize effectively to ensure on-time Go Lives that meet all of the clients specifications
  • Coordinate internally between the Sales, Data, and Product teams to provide customers with a single point of contact
  • Exercise attention to detail and technical proficiency to ensure proper migration of customer data from competitor platformsRequirements:
    • Postsecondary education in business, sciences, or IT preferred
    • Experienced in delivering excellent customer service
    • Strong organizational skills, and project management ability
    • Technical aptitude quick to learn new software, and proficient with data work
    • A history of going above and beyond
    • Team player
    • Best-in-class attention to detail
    • Entrepreneurial spiritBenefits:
      • Start-up culture for those looking to work hard and develop in a rewarding career with growth opportunities
      • Competitive salaries with performance based compensation and incentive program
      • Comprehensive benefits package, including medical, dental, life and disability insurance
      • 401k plan with company matching
      • Catered lunches, free snacks and drinks and many other perks

Keywords: FieldEdge, Atlanta , Client Implementation Consultant, Professions , Atlanta, Georgia

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