AtlantaRecruiter
the smart solution for Atlanta jobs

HR Shared Service Supervisor

Company: XPO Logistics
Location: Atlanta
Posted on: March 18, 2019

Job Description:

Logistics done differently.

XPO Logistics, a global leader in logistics, is looking for a highly-skilled supervisor to be responsible for the delivery of a professional HR advisory service. As the Customer Service Supervisor, you'll serve as a team leader in the HR Shared Service Center and be responsible for supervising a team that conducts research to determine root causes and solutions for customer cases. On our team, you'll have the support to excel at work, and the resources to build a career you can be proud of.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability, and the opportunity to participate in a company incentive plan.

What you'll do on a typical day:



  • Develop a team of HR Customer Service Advisors into a well-organized and high-performing unit; provide ongoing coaching and development in a metrics-driven environment
  • Perform daily review of open case queues

  • Conduct root cause analyses to ensure that cases are brought to resolution within Service Level Agreement
  • Develop strategies to improve efficiencies and streamline processes
  • Assist HR Customer Service Advisors in understanding HR systems, processes, and procedures, as well as relevant business units
  • Monitor volume and manage HR Customer Service Advisor schedules to ensure adequate coverage
  • Create and maintain a work environment that promotes customer service, teamwork, performance feedback, recognition, mutual respect, and employee satisfaction; perform quality assurance audits to improve the employee experience

    What you need to succeed at XPO:

    At a minimum, you'll need:



    • Bachelor's degree
    • 6 years of relevant work experience with 3 years managing a team

      It'd be great if you also have:



      • Experience with SAP SuccessFactors or other HR systems
      • Strong customer service, communication, and time management skills
      • Ability to build strong cross-functional relationships and interact effectively with all levels of staff and management

        Be part of something big.#LI-MY1

        XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Disney, Pepsi, L'Or--al, Toyota and many others. We're the fastest-growing transportation company on the Fortune 500 list and we're just getting started.

        We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.

        The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

        Keywords: XPO Logistics, Atlanta , HR Shared Service Supervisor, Professions , Atlanta, Georgia

        Click here to apply!

        Didn't find what you're looking for? Search again!

        I'm looking for
        in category
        within


Other Professions Jobs


OTR CDL A Truck Drivers - $2,500 Sign On Bonus
Description: Koch Foods is now hiring OTR CDL A Truck Drivers What We Offer:
Company: Koch Foods
Location: Cleveland
Posted on: 03/22/2019

OTR CDL A Truck Drivers - FREE Health Insurance
Description: Kottke Trucking is now hiring OTR CDL A Truck Drivers What We Offer: Earn Up to .58 CPM Home Every 5-9 Days FREE Premium
Company: Kottke Trucking Inc
Location: Alpharetta
Posted on: 03/22/2019

Logistics Account Executive / Business Development Alpharetta 2114189
Description: This is an exciting opportunity to work with a dynamic logistics firm, Our client an industry leader in logistics and supply chain management is currently in growth mode looking for Account Executives. (more...)
Company: NetHire
Location: Alpharetta
Posted on: 03/22/2019


CDL-A Regional Truck Driver Lawrenceville GA
Description: Regional drivers at Averitt carry freight across 25 states primarily in Southern, Southwest and Midwest lanes with occasional runs to the Northeast, but you never have to sacrifice your right to home (more...)
Company: Averitt Express
Location: Cleveland
Posted on: 03/22/2019

CDL-A Regional Truck Driver Atlanta GA
Description: Regional drivers at Averitt carry freight across 25 states primarily in Southern, Southwest and Midwest lanes with occasional runs to the Northeast, but you never have to sacrifice your right to home (more...)
Company: Averitt Express
Location: Cleveland
Posted on: 03/22/2019

Regional CDL A Truck Driver - $7,500 Sign On Bonus
Description: This truck driver position provides the opportunity for you to get home on weekends. Primarily run from Northern Alabama to Georgia, Florida, Tennessee and return. Although Culture is hard to describe, (more...)
Company: H.O. Wolding
Location: Alpharetta
Posted on: 03/22/2019

CDL-A Dedicated Flex Truck Driver- KNX Knoxville
Description: Dedicated/supply chain drivers enjoy the many privileges that come with having consistent customers. Unlike our other dedicated accounts our dedicated flex position offers a good balance of driving for (more...)
Company: Averitt Express
Location: Cleveland
Posted on: 03/22/2019

OTR CDL A Truck Drivers - Help Us Test Autonomous Trucks
Description: Starsky Robotics: Bringing Driverless Trucks To The Market Driver Must Have CDL A and have 1 Year OTR Experience WE'RE HIRING - Help US Build The Future You'll start off hauling OTR Dry Van Freight and, (more...)
Company: Starsky Robotics
Location: Cleveland
Posted on: 03/22/2019

CDL-A Regional Truck Driver Fayetteville
Description: Regional drivers at Averitt carry freight across 25 states primarily in Southern, Southwest and Midwest lanes with occasional runs to the Northeast, but you never have to sacrifice your right to home (more...)
Company: Averitt Express
Location: Cleveland
Posted on: 03/22/2019

Supplement Your Warehouse Income - Grocery Shopping
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Cleveland
Posted on: 03/22/2019

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Atlanta RSS job feeds