AtlantaRecruiter
the smart solution for Atlanta jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Woodstock
Posted on: February 16, 2019

Job Description:

Inbound Travel Consultant Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become A Member: Please visit www.mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLLauraLC on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Atlanta , Inbound Travel Consultant, Professions , Woodstock, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


CDL A Truck Drivers - 46 CPM & a $10k Sign-On Bonus
Description: Dart has a NEW dedicated route that gets you home every week. br br Call now and
Company: Dart
Location: Alpharetta
Posted on: 02/16/2019

CDL Class A Teams get $25,000 Extra Cash + Weekly Home Time!
Description: CDL TRUCK DRIVERS GET 8,500EXTRA CASH AND PAID VACATION TOP DRIVERS CAN EARN AN AVERAGE OF 1,300 A WEEK Call to connect br br Job Description: br CDL Class A Teams get 25,000 Extra Cash plus (more...)
Company: Celadon Trucking
Location: Cleveland
Posted on: 02/16/2019

Regional CDL - A Driver - Southeast Regional Route
Description: Title: Regional CDL - A Driver - Southeast Regional Route br br Want MORE Money AND MORE home time to BBQ with your loved ones MVT Nashville has the position just for you br br MVT is Now (more...)
Company: Mesilla Valley Transportation
Location: Cleveland
Posted on: 02/16/2019


WEEKLY HOME TIME: Dedicated Company CDL-A Truck Drivers
Description: Star Transportation has dedicated company positions open immediately We're hiring Class A CDL drivers to make designated,
Company: Star Transportation
Location: Alpharetta
Posted on: 02/16/2019

CDL-A Owner Operator Truck Drivers - Tanker
Description: Class A CDL Owner Operator Dedicated Tanker and Rolloff Truck Driver Class A CDL Owner Operator Dedicated Tanker and Rolloff Truck DriverHow will your 1099 look this year Action Resources is proud to (more...)
Company: Action Resources
Location: Alpharetta
Posted on: 02/16/2019

5K Sign-On Truck Drivers Class A Company Drivers
Description: Class A CDL Truck Drivers: YOUR NEXT PAY RAISE IS NOW AND LATER SOAR TRANSPORTATION GROUP NEW PAY INCREASE TOTAL AVERAGE RATE PER MILE on 12/6/18 WILL BE 58--/MILE Regardless of Hire
Company: Soar Transportation Group
Location: Cleveland
Posted on: 02/16/2019

OTR Truck Driving Jobs - Up to $10,000 Sign-On Bonus! + Home Weekly!
Description: OTR Drivers get it all at Dart We understand it takes more than just a good CPM to actually feel a difference in your paycheck.
Company: Dart
Location: Cleveland
Posted on: 02/16/2019

Driver
Description: Avis Budget Group is an action-packed, high-energy workplace where things move forward every day. We are a global leader in the travel services industry operating two of the most recognized brands in (more...)
Company: Avis Budget Group
Location: Alpharetta
Posted on: 02/16/2019

Loss Prevention Officer; FULL TIME Flexible Shifts - W Atlanta - Midtown - (19000EPP)
Description: Here's To Your Journey with W Hotels Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine (more...)
Company: Marriott International
Location: Alpharetta
Posted on: 02/16/2019

Construction Project Manager Decatur 2060544
Description: We are looking for a Construction Project Manager This Position is located in Atlanta GA, Relocation Assistance is available. Position Details: The Construction Manager will oversee and be responsible (more...)
Company: NetHire
Location: Alpharetta
Posted on: 02/16/2019

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Atlanta RSS job feeds