Texas Licensed Product Support Analyst
Company: VirtualVocations
Location: Norcross
Posted on: April 23, 2025
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Job Description:
A company is looking for a Product Support Analyst 2 to lead
testing and support initiatives for enterprise education
systems.
Key Responsibilities
Develop and execute user acceptance testing (UAT) plans and
coordinate with stakeholders
Conduct post-deployment checks and monitor production issues for
system stability
Analyze and resolve complex customer support tickets and document
resolutions
Required Qualifications
7+ years of experience in testing methodologies and tools,
including UAT processes
Proficiency in QA tools such as SQL, JIRA, and Postman
Knowledge of education data standards and system architectures
Experience in handling escalated support tickets in technical
support roles
Detail-oriented with a focus on quality standards
Keywords: VirtualVocations, Atlanta , Texas Licensed Product Support Analyst, Professions , Norcross, Georgia
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