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Senior Audit Analyst

Company: Greene Resources
Location: Atlanta
Posted on: November 20, 2023

Job Description:

Job Number: 46668Senior Audit AnalystJob Description:Our client, one of the nations leading benefits brokerage firms, is looking for a new senior audit analyst. The Senior Audit Analyst manages monthly bill audits for their assigned clients. The position requires the analyst to manage the requests and issues associated with those clients and to proactive identify areas of concern within the recurring bills. Attention to detail and the ability to self-manage a monthly workload while meeting deadlines is required. The Senior Audit Analyst is responsible for directing the teams workload. This includes client escalations, directing daily work responsibilities of team members, and training team members on departmental processes. The Senior Audit Analyst is a subject matter expert in the area of bill audits, reconciliation, and billing escalations.Responsibilities:

  • Downloads monthly invoices using external carrier websites.
  • Produces various billing and cost allocation reports providing summary and detail.
  • Produces and analyzes bills out of client HRIS systems for certain lines of coverage.
  • Creates and analyzes audit files that ensure client is being properly billed for their coverages.
  • Corrects and escalates enrollment or billing issues with applicable carriers and or clients.
  • Coordinates with other departments for necessary data to complete resolutions.
  • Answers incoming calls and emails from clients to assist them with any audit or billing related questions.
  • Adheres to confidentiality and HIPAA guidelines.
  • Serves as a subject matter expert within the department and throughout the team.
  • Handles escalated client concerns and proactively identifies billing areas that need attention.
  • Manages team member capacity and assigns work as needed.
  • Performs additional responsibilities as requested or assigned.Education Requirements:
    • Bachelors degree is preferredDesired Background/Skills:
      • Positive attitude, excellent verbal and written communication skills.
      • Self-starter and quick learner
      • Exercises independent judgment in setting own priorities and workflow.
      • Willingness to perform a wide variety of tasks and projects independently.
      • High customer service orientation and the ability to develop strong internal relationships with the clients and or carriers.
      • Strong analytic skills, attention to detail, dependability, and follow-through are a must.
      • Ability to effectively solve problems by finding and using key resources.
      • Display strong leadership qualities.
      • Display the ability to manage your own workload, as well as the workloads of others.
      • Creative thinking and problem-solving skills.
      • Customer service skills are required.
      • Strong skills in Microsoft suite of products, especially ExcelQualifications:
        • Minimum 4-5 years of customer service/medical insurance experience.Other Information:
          Greene Resources is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Keywords: Greene Resources, Atlanta , Senior Audit Analyst, Professions , Atlanta, Georgia

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