Client File Analyst (Smart Ben) - Virtual (USA)
Company: Alight Solutions
Location: Atlanta
Posted on: May 28, 2023
Job Description:
Our storyAt Alight, we believe a company's success starts with
its people. At our core, we Champion People, help our colleagues
Grow with Purpose and true to our name we encourage colleagues to
"Be Alight."It's why we're so driven to connect passion with
purpose. Our team's expertise in human insights and cloud
technology, gives companies and employees around the world the
ability to power confident decisions, for life. With a
comprehensive total rewards package, continuing education and
training, and tremendous potential with a growing global
organization, Alight is the perfect place to put your passion to
work.Join our team if you Champion People, want to Grow with
Purpose through acting with integrity and if you embody the meaning
of Be Alight.Learn more at careers.alight.comThe Client File
Analyst position has overall responsibility for data file
interfaces including configuration, analysis, and quality
assurance. The role is responsible for ensuring the quality of all
data interface analysis, technical documentation, test plans,
configuration and testing completed for assigned clients on
Alight's proprietary benefits administration platform. This
includes researching, documenting, and modifying interface
specifications throughout the production life cycle. They serve as
a connection point where necessary for internal client teams,
carriers and shared services.Your Day as a Client File Analyst
would include:
- Monitor imports and exports to ensure data is flowing in and
out of the system as expected
- Review carrier discrepancy reports and conduct research on data
fallout/errors
- Attend internal client status meetings for assigned
clients
- Task management in JIRA
- Correspondence with carriers, managers and shared service teams
on new file builds
- File configuration and quality assurance for new file
builds
- File maintenance activities
- Conduct File timeliness and SLA management activities
- Support the Premium Reporting and Payment/Volume Bill
process
- Support SmartBen Now imports
- Conduct data audits where needed to compare/reconcile carrier
data with SmartBen data to keep systems in sync
- Annual Open Enrollment File Schedule management &
deliveryKnowledge & Skills required
- MS Excel or Google Sheets - intermediate to advanced
skills
- Experience working with EDI files - preferred
- Quality assurance experience - preferred
- Basic data flow analysis
- Strong organizational and time management abilities
- Ability to independently prioritize own work
- Attention to detail
- Exemplary verbal and written communication
- Cross-functional Collaboration
- Big picture thinking and problem-solving abilities
- Benefits administration knowledge - preferredEducation
- Bachelor's degree or equivalent experienceBy applying for a
position with Alight, you understand that, should you be made an
offer, it will be contingent on your undergoing and successfully
completing a background check consistent with Alight's employment
policies. Background checks may include some or all the following
based on the nature of the position: SSN/SIN validation, education
verification, employment verification, and criminal check, search
against global sanctions and government watch lists, credit check,
and/or drug test. You will be notified during the hiring process
which checks are required by the position.Our commitment to
Diversity and InclusionAlight believes diversity should be visible,
valued, and sustained throughout the organization. And we're
committed to enabling an inclusive culture of belonging that
engages all colleagues and grows the diversity of our talent to
proudly represent the clients and communities we serve. As an
affirmative action employer, we adhere to the principles of equal
employment opportunity in the workplace as defined in our diversity
policy statement. Diversity Policy StatementAlight does not
discriminate against anyone based on sex, gender, race, color,
religion, creed, national origin, ancestry, age, physical or mental
disability, medical condition, pregnancy, marital or domestic
partner status, citizenship, military or veteran status, sexual
orientation, gender, gender identity or expression, genetic
information, or any other legally protected characteristics or
conduct covered by federal, state or local law. In addition, we
take affirmative action to employ and advance in employment
qualified minorities, women, disabled persons, disabled veterans
and other covered veterans.Alight provides reasonable
accommodations to the known limitations of otherwise qualified
employees and applicants for employment with disabilities and
sincerely held religious beliefs, practices and observances, unless
doing so would result in undue hardship. Applicants for employment
may request a reasonableaccommodation/modificationby contacting
his/her recruiter.Authorization to work in the Employing
CountryApplicants for employment in the country in which they are
applying (Employing Country) must have work authorization that does
not now or in the future require sponsorship of a visa for
employment authorization in the Employing Country and with
Alight.Note, this job description does not restrict management's
right to assign or reassign duties and responsibilities of this job
to other entities; including but not limited to subsidiaries,
partners, or purchasers of Alight business units.We offer you a
competitive total rewards package, continuing education & training,
and tremendous potential with a growing worldwide organization.Pay
Transparency Statement: Alight takes into consideration a
candidate's experience, education, certification/credentials,
market data, internal equity, and geography when determining an
offer for a successful employment candidate, and Alight does so on
an individualized, non-discriminatory basis. Therefore, an offer
may fall anywhere between the estimated minimum base salary for
this role of $44,600.00/year (for full time employees) and the
estimated maximum base salary for this role of $60,000.00/year (for
full-time employees). Alight also offers a comprehensive benefits
package; for specific details on our benefits package, please
visit:
https://careers.alight.com/us/en/alight-us-benefits-2023DISCLAIMER:Nothing
in this job description restricts management's right to assign or
reassign duties and responsibilities of this job to other entities;
including but not limited to subsidiaries, partners, or purchasers
of Alight business units.Alight Solutions provides equal employment
opportunities (EEO) to all employees and applicants for employment
without regard to race, color, religion, creed, sex, sexual
orientation, gender identity, national origin, age, disability,
genetic information, pregnancy, childbirth or related medical
condition, veteran, marital, parental, citizenship, or domestic
partner status, or any other status protected by applicable
national, federal, state or local law. Alight Solutions is
committed to a diverse workforce and is an affirmative action
employer.
Keywords: Alight Solutions, Atlanta , Client File Analyst (Smart Ben) - Virtual (USA), Professions , Atlanta, Georgia
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