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Senior Analyst, Advertiser Success

Company: The Home Depot
Location: Avondale Estates
Posted on: September 24, 2022

Job Description:

Position Purpose: The Senior Analyst, Advertiser Success is the friendly, Home Depot face that welcomes new self-service advertisers into the Retail Media+ platform ecosystem. The key goal of the position is to create a positive onboarding experience that empowers advertisers to maximize their investment in retail media at Home Depot. Additionally, this role will support our sales teams and their self-service suppliers to create an exceptional customer experience. - Major Tasks, Responsibilities & Key Accountabilities:

  • Collaborations-20%: -Actively contribute to team meetings and collaborate with various stakeholders on shared goals. Includes providing platform training to cross-functional groups.
  • Manage Supplier Relationship-60%: -Manage supplier relationship in Retail Media+ platform, including onboarding suppliers into the system, identifying strategic opportunities aligned with business goals, making recommendations to suppliers, and problem-solving. - Includes building, implementing, and routinely evaluating processes and platforms in partnership with cross-functional teams.
  • Platform Troubleshooting-20%: -Identify technological, operational, or other challenges with various platforms and recommend creative solutions aligned with business goals.Nature and Scope:
    • Reports to Manager, Advertiser Success
    • This role has no direct reportsEnvironmental Job Requirements: Environment: 1. Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Travel: Typically requires overnight travel less than 10% of the time.Standard Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Education Required: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Years of Relevant Work Experience: 3 years Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Preferred Qualifications:
      • Experience in Digital Media with experience in retail, e-commerce and on-site advertising products preferred
      • Previous experience working with large established digital properties and platforms (Facebook, YouTube, etc.) and experience with newer or niche properties a major plus
      • Agency or brand marketing experience
      • Account Management Experience
      • Previous experience with retail websites, ecommerce and analytics
      • Marketing/ad tech experience is highly desirable
      • Solid understanding of technical pieces of digital marketing such as website analytics, audiences, data feeds, tracking codes, etc
      • Proven record of having worked with major consumer brands and knowing how to supportCompetencies:
        • Manages Conflict
        • Drives Engagement
        • Action Oriented
        • Collaborates
        • Customer Focus
        • Drives Results
        • Communicates Effectively Preferred Education Requirements: Bachelor's degree Preferred Work Experience: 3 + years of previous related work experience Knowledge, Skills, Abilities and Competencies: Action Oriented Collaborates Drives Engagement Communicates Effectively Customer Focus Drives Results
          Pay Rate: -

Keywords: The Home Depot, Atlanta , Senior Analyst, Advertiser Success, Professions , Avondale Estates, Georgia

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