Help Desk Analyst
Company: Robert Half Technology
Location: Atlanta
Posted on: June 25, 2022
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Job Description:
Description You'll love this job if you excel at coming up with
creative solutions to technical issues. Robert Half is seeking a
Mac Help Desk Analyst to accommodate field users in an
ever-changing, active environment with a company in the Advertising
field. We especially want to hear from Hep Desk Analyst candidates
with strong problem-solving skills and a passion for making
effective change within an organization. This Help Desk Analyst
role is located in the Atlanta, Georgia area.Your responsibilities
in this role- Independently investigate and implement solutions to
technical issues- Deliver IT support for operating systems,
productivity software, and a variety of other applications used
internally- Identify recurring technical issues and propose
solutions to address the root of the problems- Answer and follow up
on technical help tickets submitted via phone, email, and walk-ups
Requirements - Practical knowledge in installing and configuring
operating systems, networked and local printers, and business
applications- Background in user administration and bug fixing in a
client server environment- Mac OS experience is an Absolute
requirement- JAMF - Eager problem-solver who listens for customer
cues and actively resolves problems with grace and integrity- Good
understanding of IT support ticketing systems- Familiarity with
basic networking conceptsTechnology Doesn't Change the World,
People Do. -Robert Half is the world's first and largest
specialized talent solutions firm that connects highly qualified
job seekers to opportunities at great companies. We offer contract,
temporary and permanent placement solutions for finance and
accounting, technology, marketing and creative, legal, and
administrative and customer support roles.Robert Half puts you in
the best position to succeed by advocating on your behalf and
promoting you to employers. We provide access to top jobs,
competitive compensation and benefits, and free online training.
Stay on top of every opportunity - even on the go. Download the
Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap
apply, instant notifications for AI-matched jobs, and
more.Questions? Call your local office at 1.888.490.4429. Robert
Half will consider qualified applicants with criminal histories in
a manner consistent with the requirements of the San Francisco Fair
Chance Ordinance. All applicants applying for U.S. job openings
must be authorized to work in the United States. Benefits are
available to temporary professionals. Visit
https://roberthalf.gobenefits.net/ for more information. - 2022
Robert Half. An Equal Opportunity Employer.
M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing
to Robert Half's Terms of Use
(https://www.roberthalf.com/terms-of-use) .
Keywords: Robert Half Technology, Atlanta , Help Desk Analyst, Professions , Atlanta, Georgia
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