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ERP Operations Consultant, Atlanta based

Company: ComTec Solutions
Location: Atlanta
Posted on: June 26, 2022

Job Description:

ERP Operations ConsultantDepartment: Enterprise Systems GroupPosition Type: Full TimeTravel Required: MinimalJOB SUMMARY: As a member of the Enterprise Systems Group, you will be the dedicated onsite Operations Consultant to a major client in the Atlanta area, delivering EPICOR ERP consulting services. You will be the trusted adviser to this client on system configuration and implementation, problem identification, documentation, testing and training using Epicor's best practices. REPORTS TO: Manager, Enterprise Systems GroupDIRECT REPORTS: None ESSENTIAL FUNCTIONS:-- Must have at least 3 years of Epicor ERP experience, ideally current with Kinetic. -- Communicate with customers to determine needs, and contribute to solution design as well as an overall business strategy-- Interpret requirements data and identify any gaps between current state of purchased modules and desired functionality in future state-- Manage project issues and coordinate activities and schedules with both clients and internal team members in order to resolve in an effective and timely manner-- Ability to adhere to project timelines and meet Service Level Agreement goals-- Provide support for clients in a help desk capacity and assist in troubleshooting application questions-- Provide on-site training and consulting for clients if necessaryADDITIONAL RESPONSIBILITIES:Maintain daily timesheet and expense report entries and submit them accurately and timelyOther duties as required

TECHNICAL SKILLS:Must be skilled in current version of Epicor ERPHigh level (Intermediate) of proficiency in MS Office and SharePointExperience (Intermediate) with ERP Solutions such as Infor Visual, Syteline, Epicor, Great Plains etcSOFT SKILLS & ABILITIES:Strong written and verbal communication skillsPleasant and professional demeanor in all client and internal communicationsAbility to multi taskIntellectually resourceful with sound judgment and effective decision-making abilitiesIndependent worker and able to work effectively on daily tasks without direct supervisionStrong organization skills and ability to operate efficiently throughout daily tasksIn general owns issues through resolution although understands when to escalate a problem to another team member and whom to escalate to; accepts escalated issues; and mentors when appropriateDemonstrates empathy with users and professionalism at all timesWork well with clients at all levelsOperates with client satisfaction in mindEnergy, enthusiasm and results-orientedStrong troubleshooting and analytical skillsEDUCATION, EXPERIENCE, & KNOWLEDGE:Bachelor level degree orMinimum 5 years' experience in a manufacturing environment with solid exposure to an ERP software.Understanding of Manufacturing OperationsProven success in ERP software project implementation and deployment across multi-business verticalsWORK ENVIRONMENT/PHYSICAL DEMANDS:Use of computer and office equipmentAbility to remain calm in stressful situationsPerforms all administrative functions expected at this levelADDITIONAL REQUIREMENTS:Ability to schedule for evening or weekend work occasionallyValid driver's license in your state of residence and reliable personal vehiclePM21PI183124535

Keywords: ComTec Solutions, Atlanta , ERP Operations Consultant, Atlanta based, Professions , Atlanta, Georgia

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