ERP Operations Consultant, Atlanta based
Company: ComTec Solutions
Location: Atlanta
Posted on: June 26, 2022
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Job Description:
Description:
ERP Operations ConsultantDepartment: Enterprise Systems
GroupPosition Type: Full TimeTravel Required: MinimalJOB SUMMARY:
As a member of the Enterprise Systems Group, you will be the
dedicated onsite Operations Consultant to a major client in the
Atlanta area, delivering EPICOR ERP consulting services. You will
be the trusted adviser to this client on system configuration and
implementation, problem identification, documentation, testing and
training using Epicor's best practices. REPORTS TO: Manager,
Enterprise Systems GroupDIRECT REPORTS: None ESSENTIAL FUNCTIONS:--
Must have at least 3 years of Epicor ERP experience, ideally
current with Kinetic. -- Communicate with customers to determine
needs, and contribute to solution design as well as an overall
business strategy-- Interpret requirements data and identify any
gaps between current state of purchased modules and desired
functionality in future state-- Manage project issues and
coordinate activities and schedules with both clients and internal
team members in order to resolve in an effective and timely
manner-- Ability to adhere to project timelines and meet Service
Level Agreement goals-- Provide support for clients in a help desk
capacity and assist in troubleshooting application questions--
Provide on-site training and consulting for clients if
necessaryADDITIONAL RESPONSIBILITIES:Maintain daily timesheet and
expense report entries and submit them accurately and timelyOther
duties as required
Requirements:
TECHNICAL SKILLS:Must be skilled in current version of Epicor
ERPHigh level (Intermediate) of proficiency in MS Office and
SharePointExperience (Intermediate) with ERP Solutions such as
Infor Visual, Syteline, Epicor, Great Plains etcSOFT SKILLS &
ABILITIES:Strong written and verbal communication skillsPleasant
and professional demeanor in all client and internal
communicationsAbility to multi taskIntellectually resourceful with
sound judgment and effective decision-making abilitiesIndependent
worker and able to work effectively on daily tasks without direct
supervisionStrong organization skills and ability to operate
efficiently throughout daily tasksIn general owns issues through
resolution although understands when to escalate a problem to
another team member and whom to escalate to; accepts escalated
issues; and mentors when appropriateDemonstrates empathy with users
and professionalism at all timesWork well with clients at all
levelsOperates with client satisfaction in mindEnergy, enthusiasm
and results-orientedStrong troubleshooting and analytical
skillsEDUCATION, EXPERIENCE, & KNOWLEDGE:Bachelor level degree
orMinimum 5 years' experience in a manufacturing environment with
solid exposure to an ERP software.Understanding of Manufacturing
OperationsProven success in ERP software project implementation and
deployment across multi-business verticalsWORK ENVIRONMENT/PHYSICAL
DEMANDS:Use of computer and office equipmentAbility to remain calm
in stressful situationsPerforms all administrative functions
expected at this levelADDITIONAL REQUIREMENTS:Ability to schedule
for evening or weekend work occasionallyValid driver's license in
your state of residence and reliable personal
vehiclePM21PI183124535
Keywords: ComTec Solutions, Atlanta , ERP Operations Consultant, Atlanta based, Professions , Atlanta, Georgia
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