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Application Analyst

Company: Synergis
Location: Atlanta
Posted on: June 25, 2022

Job Description:

JOB TITLE: Application Analyst IILOCATION: Atlanta, GADURATION: Direct Hire/PermanentCLIENT INDUSTRY: Within the Energy and Utility Management SectorThe Application Analyst I, for Customer Applications position will work with supervision to refine requirements and create functional and technical designs for custom applications to support the Customer applications utilized by division within the organization. This includes requirements and designs to build and support of interfaces to clients' applications. Analysts will work closely with our partners to understand business requirements and refine into Functional and Technical designs. Additionally, Analysts will build key system knowledge required for production support and incident remediation as well as identifying the difference between an incident and a change request.Application Analyst, I Essential Duties Include

  • Work with UBS, business partners and supervision to understand the high-level requirements and changes being requested.
  • Participate, with direction, in the facilitation of the creation of Functional Design documents. Ensure initial requirements are reviewed and enhanced into a full functional requirement.
  • Assist in Identifying potential solutions that consider and leverage base product (when COTS system) rather than customization.
  • Participate, with direction, in the creation of the Technical Design documents. Ensure all functional requirements are translated into the technical design to allow for seamless handover to the development team.
  • Contribute to developing Requirements Traceability to ensure all requirements are tested.
  • Prioritize work and deliver on project commitments.
  • Develop solutions to routine technical problems of smaller and limited scope while building skills
  • Maintain and follow production support processes focused on identification and mitigation of root cause.
  • Maintain the ability to ?flex? to meet customer demands often switching between production support, incident management, and project work.
  • Ability to provide on-call support for routine problems and incidents while building skill sets
  • Considerable interpersonal skills and the ability to communicate effectively is essential.
  • Work with supervision to ensure strategies are always in alignment with Technology Organization goals and strategies including following the Governance process and aligning with organization.Skills/Experience
    • Associates degree or vocational training
    • A basic knowledge and understanding of the Software Development Life Cycle
    • Interest in and passion for learning and working in a fast-paced environment
    • Understand the difference between various sized projects, enhancement projects and production support
    • Ability to identify root cause for routine problems while working with other technical staff
    • Basic understanding of Functional Design and Technical Design Documents and Requirements Traceability matrices
    • Exposure to business analyst processes, methodology and tools
    • Exposure to Agile delivery; Kanban; Scrum
    • Excellent problem-solving and analytical skills
    • Ability to provide on-call support for routine problems and incidents
    • Excellent communication skills?
    • Basic knowledge of ITIL processesSynergis serves a myriad of clients across nearly all industries, from start-ups to Fortune 100 companies. The outcomes of these relationships are demonstrated in a growing list of more than 300 clients and industry recognition by Inc. magazine and the Atlanta Business Chronicle. From its foundation in 1997, Synergis has been successfully recruiting and placing IT professionals in all areas of information technology. Synergis has been successfully recruiting and placing IT professionals for over 20 years. For more information about Synergis, please visit the company website at is an Equal Opportunity/Affirmative Action employer.

Keywords: Synergis, Atlanta , Application Analyst, Professions , Atlanta, Georgia

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