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Lead Product Analyst - Team Productivity

Company: Boston Consulting Group
Location: Atlanta
Posted on: May 16, 2022

Job Description:

WHAT YOU'LL DO
To realize our digital transformation, we need to transform our products, experiences, processes, technology and how we operate. Delivering to our clients an unrivaled experience of service, value and flexibility is part of our DNA.

We are looking for a passionate and innovative product analyst with Agile expertise to join us in our Digital Transformation journey.

To execute this transformation, we need people who will take the lead within Agile product squads and are able to set, prioritize, and evaluate the work generated by the squad to ensure high value, outcome-driven delivery. The Product Analyst analyzes market, company, and product data to help in the prioritization of products and backlog. The Product Analyst supports the Product Owner in identifying priorities for the squad.

The Product Analyst must be a user-centric team member within the Digital Collaboration Tribe who enjoys working with teams to discover and deliver exceptional products to users. You will work within a squad and most directly with the Product Owner of that squad. You will coordinate closely with your Product Owner and squad to stay aligned on business goals. You will also represent the voice of the customer, whether internal or external, and make sure that squad members understand their needs and preferences. You will support the Product team in backlog management/prioritization and user story development. This role will leverage strong collaborative decision-making, comprehensive problem-solving, and substantial stakeholder management skills to deliver exceptional business requirements definitions, as well as deliver sound business value judgements and trade-off assessments.

Among your responsibilities, you will:

  • Deliver business results and customer value
  • As a member of a Digital Collaboration squad, work to continuously deliver customer value each sprint.
  • Deliver outcomes that support specific and measurable KPIs
  • Stand in as proxy Product Owner, as neededServe as the voice of customer or end-user
    • Translating the voice and needs of customer into user stories, engaging users as needed
    • Engaging in continuous discovery (e.g., via surveys & interviews) to understand customer needs
    • Leveraging empirical and qualitative data to assess feature performance and inform prioritization
    • Analyzing tradeoffs involving customer value, cost, and effort
    • Representing customer needs to ensure they are understood and integrated into the squad's work
    • Proactively seeking customer feedback to learn and better understand their needs and requirements
    • Facilitating product demos to empower squad members with real-time feedback from customersEnable the organization's new way of working
      • Modeling behaviors to support the organization's transformation to a new way of working
      • Actively creating and maintaining a squad culture based on the organization and Agile behaviors
      • Providing informal and formal feedback within context of larger performance management system
        YOU'RE GOOD AT
        • Being user-focused and dedicated to understanding & learning about user needs and requirements
        • Operating with a transparency mindset, communicating clearly and openly both above and below
        • Bringing a data-driven approach to decision making
        • Facilitating requirement discovery sessions with users to understand business context, user intent, solution objectives, and expected impact.
        • Analyzing and breaking down the problem statement(s) and applying critical reasoning and creative thinking to constructively address business challenges and proposed solutions
        • Collaborating with the development team on feasibility assessment, change/UX on usability, and ensure that it works within the constraints of the business, communicating to audiences across BCG and the world. You build and sustain relationships with key stakeholders, and know how to deliver effective and engaging presentations
        • Define and track KPIs that helps get the squad and products closer to the OKRs.
        • Identifying problems and opportunities to innovate across a portfolio of products
          YOU BRING (EXPERIENCE & QUALIFICATIONS)
          • Total 5 - 7 years' relevant experience as a product analyst, business analyst or scrum master
          • Agile Certifications, preferably Scrum.org (Professional Scrum Product Owner) or Scrum Alliance (Certified Product Owner)
          • Understanding of agile principles and ways of working
          • Good understanding of digital collaboration products (e.g. MS Teams, Outlook, SharePoint, Trello) and meeting lifecycle (pre meeting, in meeting, and post meeting journey)
          • Strategic thinker who can converge ideas into tangible products
          • Highly organized & proactive resource manager
          • Strong communications and stakeholder management skills
          • Experience working with JIRA or similar tool a plus
          • Experience with Tableau, PowerBI or Alteryx is a plus
          • Experience in consulting is a plus
            YOU'LL WORK WITH
            • Every member of your squad
            • Internal customers, translating their voice and needs into user stories and engaging users as needed
            • Product Owners to align on priorities, dependencies and best practices
            • Vendors to understand trends and what is available in the market
              ADDITIONAL INFORMATION
              Candidates should be aware that BCG currently maintains a policy requiring all US & Canada based employees to be fully vaccinated against COVID-19. Newly hired employees must be fully vaccinated prior to their employment start date. BCG is an equal opportunity employer and will provide a reasonable accommodation to those unable to be vaccinated for medical or religious reasons where it is not an undue hardship to the company to do so as provided under applicable federal, state, provincial and local law.

Keywords: Boston Consulting Group, Atlanta , Lead Product Analyst - Team Productivity, Professions , Atlanta, Georgia

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