Desktop Support Technician

Company: IDR, Inc.
Location: Atlanta
Posted on: January 16, 2022

Job Description:

Desktop Support Technician Summary: IDR's client in the is seeking a Desktop Support Technician to join their growing team! The Desktop Support Tech is part of the IT Infrastructure team and will be responsible for defining, developing, and implementing end user device solutions for office users. The Desktop Support Technician will also be responsible for understanding, capturing and documenting the end user device requirements of the various user populations; researching, evaluating, test
Responsibilities of the Desktop Support Technician include:

• Provide end user computing solutions and support
• Design, test, deploy, and support a standardized desktop and laptop image consisting of the operating system and all supported applications
• Installs, maintains, and supports a variety of printers and scanners and other peripheral devices
• Identify and organize day-to-day operation and maintenance tasks to ensure a secure a reliable computing environment
• Work in collaboration with all IT teams and users to establish the requirements for building, deploying and maintain effective, reliable, and secure end user device solutions.
  Required Skills/Experience for the Desktop Support Technician include:
  • 3 years of experience in desktop support roles in a Windows environment
  • 3 years' experience working with Active Directory/ O365 / Outlook
  • 3 years' experience with enterprise software deployment applications such as Microsoft SCCM
  • Hands-on experience working with ticketing system
    What's In It for You?
    • Join a flexible, friendly work environment
    • Enjoy extremely competitive compensation and benefits package
    • Enjoy true work/life balance
    • Join an extremely secure organization that offers job stability
    • Advance your career by joining an organization that believes in promoting from within
      Why IDR?
      • 20+ Years of Proven Industry Experience in 4 major markets
      • Employee Stock Ownership Program
      • Medical, Dental, Vision, and Life Insurance
      • ClearlyRated's Best of Staffing - Client and Talent Award winner 8 years in a row

Keywords: IDR, Inc., Atlanta , Desktop Support Technician, Professions , Atlanta, Georgia