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Desktop Support Technician

Company: Expert Technical Solutions
Location: Atlanta
Posted on: November 22, 2021

Job Description:

IT Support Expert Technical Solutions has an immediate opening for an IT Support Analyst with one of our premier clients in Atlanta, GA. This is 6 months + contract position with excellent benefits offered. There is a strong chance of being converted permanent. The role will be onsite in Buckhead. Responsibilities: Maintain, analyze, troubleshoot, and repair computer systems, hardware, and software, and technology peripherals Support and maintain user account information including rights, security and systems groups Assist in the administration of asset management including taking inventory and replacement process Facilitate onboarding and deprovisioning of users Assist in the maintenance and buildout of technical knowledgebase Participate and respond to support requests during on call rotation Requirements: 3+ years--- experience in IT support Experience working with remote employees PC desktop/laptop expertise Active Directory Experience MS Office support, especially Outlook SharePoint Online knowledge including setup and administration Apple MacBook Pro and Mac OS expertise Office 365 skills Excellent written and oral communication skills Ability to be assigned multiple tasks to be completed in rapid succession with minimal supervision Ability to proactively identify client needs and internal company needs and respond accordingly without being assigned

Keywords: Expert Technical Solutions, Atlanta , Desktop Support Technician, Professions , Atlanta, Georgia

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