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IT Business Analyst

Company: AB2 Consulting Inc
Location: Atlanta
Posted on: April 10, 2021

Job Description:

Job Title: IT Business Analyst Job Type: Contract Location: Atlanta, GA [We are currently working remotely due to COVID] Job Code: 649644 The role of the Business Analyst will:

  • Document current and future state business workflow.
  • Develop business functional and non-functional requirements.
  • Develop test plans and scripts, and test new or upgraded technology.
  • Configure software as required to support business needs, and provide technical support in the maintenance or enhancements of systems.
  • Create software user guides and other supporting documentation as required.
  • Provide user support and training on any new applications or new functionality.
  • Provide incident support and communicate software issues to the appropriate personnel. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
    • Effective written and verbal communication skills.
    • Strong interpersonal, analytical, and organizational skills.
    • Ability to present and document high quality, detailed deliverables.
    • Advanced skill level knowledge in using Visio to develop workflows and wireframes.
    • Ability to focus on results to meet multiple deliverables and critical deadlines.
    • Intermediate to advanced experience using Oracle Intelligent Advisor (formerly Oracle Policy Automation).
    • 2+ years of experience in business systems analysis. MINIMUM ENTRY QUALIFICATIONS:
      • Bachelor's degree in a related field from an accredited college or university AND one year of related experience; OR Associate's degree in a related field from an accredited college or university AND two years of related experience. PREFERRED QUALIFICATIONS:
        • Knowledge of Oracle Service Cloud CRM.
        • Knowledge of collaboration tools such as Microsoft Teams.
        • Experience in supporting technology for public sector. - provided by Dice

Keywords: AB2 Consulting Inc, Atlanta , IT Business Analyst, Professions , Atlanta, Georgia

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