Help Desk Analyst

Company: Robert Half
Location: Norcross
Posted on: November 23, 2020

Job Description:

Description Robert Half Technology is currently hiring a desktop support analyst in Norcross, Georgia. If interested, please apply with your resume to Candidates in this position will be providing both deskside as well as remote troubleshooting support to end users. This will include computer, software, printer and application issues. Candidates will be the first contact resolution of desktop issues or follow proper escalation procedures and must provide accurate, timely, and detail-oriented resolution on all supported issues by accurately logging, ticketing, and trackingowning all incidents. Requirements Candidates in this role must have a minimum of 2 years of true desktop support experience supporting users remotely and deskside. Main responsibilities of the position will be to provide support with basic networking issues, printer issues and any hardware and software tickets that comes along. HeShe must have excellent verbal and written communication and the ability to manage multiple responsibilities at once while working with little or no direct supervision. A Certification or equivalent experience required. Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets. From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998. Download our mobile app to take your job search on the go Contact your local Robert Half Technology office ator visit www.roberthalf.comjobstechnology to apply for this job now or find out more about other job opportunities. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. 2020 Robert Half Technology. An Equal Opportunity Employer MFDisabilityVeterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use httpswww.roberthalf.comterms-of-use .

Keywords: Robert Half, Atlanta , Help Desk Analyst, Professions , Norcross, Georgia