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Dispatcher

Company: Yellowstone Transportation Group
Location: Atlanta
Posted on: October 19, 2020

Job Description:

Yellowstone Transportation Group is hiring Dispatchers This position will be dispatching for multiple fleet vehicles and booking freight and driver track/trace. Job functions include load coordinator, dispatcher, customer service, and sales. Must be familiar with all loads like 3Sixty/DAT, Internet Truckstop etc. Understanding of DOT regulations for semi-trucks necessary. Dispatcher Duties: Verifies all transit runs are assigned and covered in accordance with established procedures. Controls vehicle assignments or manifests to ensure the fleet is being used in the best interest of the public and the organization to meet service demands. Monitors and responds to a variety of calls from customers and employees using telephone, cellular phone or two-way radio. Consistently verifies and monitors driver locations and driver assignments at all times. Responds to emergency situations as requested including hazardous and severe weather conditions as required. Dispatches road service to the scene of the breakdown. Coordinates field activities, i.e., bus changes, passenger transfers, manifest adjustments, special transit service return trips, etc., with an emphasis on minimum passenger delays and maximum goodwill with drivers. Coordinates vehicle use and assignments with other rural dispatchers/schedulers, Lead Drivers, and maintenance staff to ensure vehicles are available for scheduled maintenance service. Job Requirements: Knowledge, Skills, and Abilities: Ability to communicate effectively, and follow oral and written direction. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to prepare and record accurate records and reports. Ability to establish and maintain effective working relationships with staff, other agencies and the general public using tact, courtesy and good judgment. Ability to handle confidential and sensitive information. Ability to work independently with minimal supervision. Ability to resolve customer complaints courteously and tactfully. Ability to work under stressful situations. Ability to work independently and in a team environment with minimal supervision. Shifts Available: Morning: 6am- 2pm Afternoon: 2pm- 10pm Night Shift: 10pm- 6am Weekends Shift: 6am- 6pm and 6pm- 6am

Keywords: Yellowstone Transportation Group, Atlanta , Dispatcher, Professions , Atlanta, Georgia

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