Client Services Consultant 5

Company: Broadcom Inc.
Location: Atlanta
Posted on: January 17, 2020

Job Description:

JOB DESCRIPTION:

Symantec Consulting Services provide customers with project design, implementations, and staff augmentation services in the Cyber Security space.

The Regional Consulting Manager (RCM) will be responsible for assisting sales as a lead Regional Consulting Manager (RCM) within a territory. The RCM will interface with customer and Symantec Account Managers to determine project specific consulting requirements. The RCM will assist with quoting and Statement of Work creation, along with opportunity tracking, which entails creating the opportunity, maintaining it through closure.

RESPONSIBILITIES

* Communicates with Symantec Account Manager and Customers

* Facilitate customer scoping requirements

* Solution Development

* Workshop facilitation

* Strong security experience/gravitas

* Preparation of quote, Statements of Work, and Proposals

* Leverage internal tracking tools

* Adhere to internal process requirements and navigate guidelines

* Facilitate internal administrative functions for consulting activities

* Ability to perform multiple tasks

* Opportunity tracking and forecasting experience

* Incident and escalation management

* Handle/address basic objections

QUALIFICATIONS

* College Degree required

* Strong cyber security experience required

* 5+ years in cyber security consulting or industry experience

* Strong interpersonal skills and able to work within a team atmosphere

* Proven experience leading workshops

* Past sales or inside Sales experience required

* Familiarity with Symantec technology

* Excellent Communication Skills, both written and oral

* Incredibly detail oriented with a record of consistent follow through and execution on commitments.

* Assist with client issues by providing creative solutions to their needs

* Windows experience along with MS Word, Excel, PowerPoint, Outlook and SFDC

Candidate must reside or be willing to self relocate to the Mid-Atlantic region.

IF YOU ARE LOCATED OUTSIDE USA, PLEASE BE SURE TO FILL OUT A HOME ADDRESS AS THIS WILL BE USED FOR FUTURE CORRESPONDENCE.

Broadcom Inc. is committed to creating a diverse work environment and is proud to be an equal opportunity employer.

Keywords: Broadcom Inc., Atlanta , Client Services Consultant 5, Professions , Atlanta, Georgia