Av Technician I (Security Clearance required)

Company: Chenega MIOS SBU
Location: Atlanta
Posted on: December 5, 2019

Job Description:

CHENEGA ENTERPRISE SYSTEMS & SOLUTIONS Company Job Title:AV Technician IChenega Job Title:Technician I, Field ServicesSCA WD Labor Category:Engineering Technician IClearance:NACILocation:Atlanta, GAReports To:Project ManagerFLSA Status:Non-Exempt, Full Time, SCAPrepared Date:10-22-2019Approved Date: 10-22-2019 ***CONTINGENT UPON AWARD***Executive Order 13495, The Non Displacement of Qualified Workers Under Service Contracts provide first right of refusal to incumbents on contracts. If the position is accepted by the incumbent on the job, other application/resume of non-incumbents will not be reviewed. Summary:The AV Technician I will provide AV event support which includes data projection, audio amplification, video/audio recording, videoconferencing, web streaming, and other emerging presentation technologies as adopted by the CDC. AV Technician I will provide assistance to Meeting Management Technology (MMT) Services and support their mission to enhance organizational effectiveness by linking all Coordinating Centers and Offices and CDC/ATSDR sites with each other, and with various other Federal agencies and public health partners through the development of high quality, reliable, audio, web and video conferencing services as well as local in room conference audio visual support. Duties and Responsibilities: Utilize ITSO HP ticketing system to receive, track, create and close audio-visual requests in accordance with the established SLA.Utilize the CRSS to monitor daily audio-visual support schedules and ad hoc requests.Triage and escalate AV service resolution with other third-party vendors and conference support staff.Provide training to customers in the use of media presentation and AV systems.Provide conference room set-up.Monitor conference room equipment while in use by customers and troubleshoot and correct any problems during an event as required.Coordinate with ITSO Customer Service Center (CSC) staff and other third-party vendors to resolve equipment failure and connectivity issues.Participate in planning meetings with customer and AV BPA vendor to examine and recommend conference room, auditorium, and AV hardware and software audiovisual solutions and upgrades.Maintain standard conference room AV infrastructure levels and notify MMT leadership when issues arise.Provide overall management of installation and integration of AV systems to track and monitor conference room and auditorium AV repairs, replacements, and projects occurring at multiple Atlanta CDC campus locations.Schedule and complete Pre-Conference planning meetings with customers to confirm scope of the event.Contractor must be present when AV Engineers are servicing AV systems and conference rooms.Maintain digital signage system connectivity at all conference room locationsOther duties as assigned Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.) HS Diploma or GED Required Associates Degree in an appropriate Technical discipline preferredMinimum of 0-1 years of experience supporting AV/VTC services Knowledge, Skills and Abilities:The ability to communicate clearlyStrong interpersonal skills and the ability to communicate effectively with all levels of staffAbility to organize, multi-task, and manage time appropriatelyExcellent attention to detailComfortable with complex and frequently changing requirements and processes Ability to work in a busy environment with frequent distractions and interruptionsCapable of working independently and as part of a team Physical Demands: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. Work Environment: (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.)The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.During visits to areas of operations, may be exposed to extreme cold or hot weather conditions. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise. Chenega Corporation and family of companies is an EOE. Equal Opportunity Employer/Veterans/Disabled Native preference under PL 93-638. We participate in the E-Verify Employment Verification Program.

Keywords: Chenega MIOS SBU, Atlanta , Av Technician I (Security Clearance required), Professions , Atlanta, Georgia