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JAMF Administrator - Alpharetta GA

Company: McKesson
Location: Atlanta
Posted on: October 13, 2019

Job Description:

Position DescriptionDue to continued expansion of the End User computing team and the introduction of Mac devices within the enterprise a new position has opened up for a Mac support specialist. The successful candidate will be responsible for managing & maintaining the Mac platform, escalations from service desk & tech bars and continued development of the platform to meet business needs. The post holder will be required to engage with Business users and other teams across the enterprise to ensure that the platform meet the requirement of the organization. The role will require liaison with other solutions trains, IT stakeholders, Security and other users.ESSENTIAL FUNCTIONS:

  • Work with the existing team to ensure the platform is highly available
  • Continue to recommend improvements for the platform
  • Work with the team to evolve the platform and implement recommendations
  • Scale the existing platform to support the enterprise
  • Provide training to Service desk & site support team members
  • Act as a point of escalation for Service Desk & site support teams
  • Work with stakeholders to identify their needs
  • Continue to stay up to date with new technologies
  • Ensure a seamless user experience across the platform
  • Involvement in PI planningMinimum Requirements
    • 5+ years experience in MAC OS support role; JAMF/Casper experienceCritical Requirements
      • Strong Troubleshooting Skills
      • Experience in managing requirements in a fast paced and changing business environment.
      • Experience working effectively within a team orientated and collaborative environment.
      • Excellent Communication Skills
      • Must be open to flexible day hours, Monday through Friday with typical start time of between 7AM and 9AM; must also be open to adjusting shift, overtime and emergencies as needed based on business requirementsAdditional Knowledge & Skills
        • JAMF or Casper certification or working toward certification preferred
        • Experience with MDM Platforms
        • Intune and mobile device management
        • Experience with Mac administration
        • Experience with application packaging tools an advantage
        • Experience working with RESTful APIs a plus
        • Citrix Endpoint Management a plus
        • Airwatch a plus
        • MobileIron a plus
        • Experience with Scripting (UNIX Bash or python) a plus
        • Knowledge with Agile/Scrum management practices a plus
        • SAFe Agile a plus
        • Understanding of DevOps concepts a plus
        • Systems integration experience a plusEducation
          • Degree or equivalent experiencePhysical Requirements
            • General office environment
            • Willingness to travel is required ? up to 20%
            • Flexibility in working hours to support business needsCareer Level: P2McKesson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to Disability_Accommodation@McKesson.com. Resumes or CVs submitted to this email box will not be accepted.Current employees must apply through internal career site.Join us at McKesson!

Keywords: McKesson, Atlanta , JAMF Administrator - Alpharetta GA, Other , Atlanta, Georgia

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