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Room Service Server I

Company: Sheraton Atlanta Downtown
Location: Atlanta
Posted on: October 13, 2019

Job Description:

Location: US-GA-Atlanta# of Openings: 1Category: Food and BeveragePosition Type: Regular Full-TimeFLSA Status: Non-ExemptAbout Us

Sheraton Hotels has been at the heart of communities for over 80 years. At the Sheraton Atlanta Hotel, discover the benefits of joining our downtown community! In addition to our Company's medical, dental, vision, and retirement benefits, Sheraton Atlanta Hotel associates also enjoy free continental breakfast, lunch, and dinner during your shift in our Associate Chatterbox Cafe, free on-site parking, discounted MARTA transportation passes, and provided uniforms. In addition, you and your family have access to Marriott's discounted hotel room program at thousands of Marriott locations around the world. Sheraton is everywhere you want to be - Discover the history of the Sheraton Atlanta Hotel.

Overview

Work with Room Service Team in the serving of guests to ensure positive guest experience.

Responsibilities

  • Set up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards.
  • Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.
  • Set up and deliver all VIP amenities.
  • Service all hospitality suites in accordance with Banquet Event Orders and established policies and procedure.
  • Complete all shift side work as outlined in the hotel's operating policies and procedures.
  • Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales. Report all communication to immediate shift supervisor.
  • Perform all cash handling responsibilities in accordance with company policies and procedures.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job related duties as assigned.

    Qualifications

    • Hotel experience preferred.
    • Ability to communicate well with guests.
    • Ability to grasp, bend, lift and/or carry, or otherwise, move or push goods on a cart weighing a maximum of 100 lbs., at a continuous schedule with or without reasonable accommodation.
    • Ability to transport large trays weighing up to 30lbs. with or without reasonable accommodation.
    • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

      Benefits

      HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

      For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

      HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI113677320

Keywords: Sheraton Atlanta Downtown, Atlanta , Room Service Server I, Other , Atlanta, Georgia

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