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SW Support

Company: NCR
Location: Atlanta
Posted on: July 15, 2019

Job Description:

Save Education - Associate's Degree - Bachelor's Degree Skills - Relational Databases - Help Desk - ATS - Customer Service - Microsoft Access About NCR NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail, hospitality, telecom and technology industries. NCR is headquartered in Atlanta, Ga., with 34,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR's assisted- and self-service solutions and comprehensive support services ress the needs of retail, financial, travel, hospitality, gaming, public sector, telecom carrier and equipment organizations in more than 100 countries. NCR ( *********** ) is headquartered in Duluth, Georgia. Position Summary & Key Areas of Responsibility As a member of the SW Support Specialist Team, candidate would be part of a team that provides installation support for installers out in the field deployment Aloha POS systems. Candidate would be expected to provide professional, courteous, detailed and prompt technical support via the web and/or telephone for assigned NCR products and clients. Basic Qualifications Minimum two (2) years of computer helpdesk, technical support and/or technical customer service experience. Self-driven team player, dependable, and demonstrates the ability to manage multiple initiatives including daily, weekly and monthly tasks to support a rollout Experience with Windows 7 OS, Microsoft Access, and Remote Desktop Assist with testing and modification of the solution for stability and deployment readiness Be able to quickly learn new NCR products and diagnostic techniques Possess excellent communication skills both written and verbal. Preferred Qualifications: Associates or Bachelor's degree in IT or equivalent experience in a related field required POS deployment and or support of Aloha POS System Prefer 2 or more years of experience in hardware and software troubleshooting, analysis and resolution. Computer Information Systems, Network+, Microsoft or Cisco certification Relational database experience a plus. EEO Statement Integrated into our d values is NCR's commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. NCR does not discriminate in employment based on sex, age, race, color, creed, religion, national origin, disability, sexual orientation, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

Keywords: NCR, Atlanta , SW Support, Other , Atlanta, Georgia

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