AtlantaRecruiter Since 2001
the smart solution for Atlanta jobs

Customer Support Representative

Company: Tungsten Network
Location: Atlanta
Posted on: July 15, 2019

Job Description:

About Us:We are a secure e-invoicing platform that brings businesses and their suppliers closer together with unique technology that revolutionises invoice processing, maximises efficiency and improves cashflow management. The Tungsten Network also provides users with real-time spend analysis through analytics, and offers access to Early Payment, a form of alternative finance for businesses. We are now seeking to recruit a talented Customer Support Representitive to join our team in Atlanta. The Customer Support Representative should be able to solve problems using analytical and problem solving skills. Respond and resolve client support requests, received by phone ticket & email.--Ad hoc projects and assignments. Key Responsibilities:Manage, respond and resolve client support requests received by phone, email and the Tungsten support ticketing system in a professional manner within agreed SLA.Prioritizing and escalating as required.Managing outstanding issues and keeping clients informed in reasonable time frames.Assisting the implementation of a Support Knowledgebase and similar process improvements.Ensure high levels of customer satisfaction.Complete daily administrative routines assigned.Perform tasks assigned by the team leader/support manager.Fluency in English, both written and oral.Organizational and time management skills --Experience and Knowledge:Experience in working in a technical support center.Some experience in call/ support center in service industry.Fresh Graduates are welcome to apply. EducationEvidence of a good standard of education - Degree, Baccalaureate or equivalent--Personality & Attributes:Career mindedConfidentDeterminedExcellent communication skills and ability to work both independently and within a team.InnovativePositiveProven aptitude for learning in a fast-paced environment.Results oriented.Ability to work on own initiative.Able to articulate complex data requirements over the phone and by emailAnalytical and problem solving skills.Confident in handling conference calls. Interested? Please click 'Apply Now' to submit your application.--by Jobble

Keywords: Tungsten Network, Atlanta , Customer Support Representative, Other , Atlanta, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Private Investigator
Description: Responsibilities: -Conducting field investigations and covert surveillance with an emphasis on insurance fraud
Company: Meridian Investigative Group, Inc.
Location: Alpharetta
Posted on: 07/21/2019

Medical Transcriptionist
Description: Medical Transcriptionist MT Desk is seeking a multi-specialty medical transcriptionist to work PT or FT remotely for a hospital
Company: Mommy Jobs Online
Location: Cleveland
Posted on: 07/21/2019

Call Center Operators
Description: We are actively seeking work from home customer service and appointment setting representatives. Your
Company: Morani Enterprise
Location: Alpharetta
Posted on: 07/21/2019


Hiring Nail Techinician
Description: Hiring Nail Technician in Dawsonville GA 30534 big Nail Salon next to Publix , cross Tanger Outlet Mall
Company: Azalea Nail Salon
Location: Alpharetta
Posted on: 07/21/2019

Virtual Workers Needed For Texas Call Center
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique opportunity with an excellent earning
Company: TeleReach Corporate
Location: Alpharetta
Posted on: 07/21/2019

Law Enforcement Transcription
Description: Vendors / independent contractors who can transcribe audio content of criminal investigations, internal affairs, and various law enforcement audios. Contractors must have prior verbatim, multi-speaker (more...)
Company: Mommy Jobs Online
Location: Alpharetta
Posted on: 07/21/2019

Recruiters Needed telecommute
Description: Dental Plan Company, featured on 60-Minutes and in the Wall Street Journal, and Good Morning America seeks serious and positive
Company: AmeriPlan
Location: Alpharetta
Posted on: 07/21/2019

Medical Language Professional
Description: Medical Language Professional Requirements Minimum of one year of acute-care experience to include histories physicals, operative notes, consults and discharge summaries, as well as other report types (more...)
Company: Mommy Jobs Online
Location: Alpharetta
Posted on: 07/21/2019

Affordable Jobs
Description: Home Office - Telecommute At Home Reps Needed. PT/FT Seeking upbeat and motivated individuals
Company: AmeriPlan
Location: Alpharetta
Posted on: 07/21/2019

LOOKING FOR A CAREER CHANGE??
Description: NATIONWIDE Health and Dental Benefits Discount Company currently interviewing for two positions:
Company: Ameriplan
Location: Cleveland
Posted on: 07/21/2019

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Atlanta RSS job feeds