Senior Security Compliance Specialist

Company: Pager
Location: Atlanta
Posted on: March 12, 2025

Job Description:

PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.As our Senior Security Risk & Compliance Specialist you will drive, design, and coordinate our Security Compliance Program to ensure customer trust, and fuel PagerDuty's expansion into global enterprise markets. You will partner across organizational teams as a Security Compliance SME, coordinating with business and technical stakeholders to meet the demands of our global market. This role is expected to come into our Atlanta office one day per month, so you can thrive in your new role and fully embrace being a Dutonian!How You Contribute to Our Vision: Key Responsibilities

• Support the Customer Trust programs, including maintaining current and accurate customer documentation to support security responses to customer questions and customer audits; partnering with internal and external stakeholders for the Third Party Risk Program around vendor onboarding, and vendor risk assessments.
• Knowledge of compliance and regulatory frameworks and processes, including aligning policies to regulatory and business requirements; help teams design controls, automation, and reports to meet compliance requirements.
• Administration of both general and program specific internal security education and awareness programs.
• Oversees information security risk assessments, directing the development and operational effectiveness of IT security controls, along with risk tracking and management.
• Monitor investigations and documentation of cybersecurity compliance issues and incidents. Review information security risk findings and non-compliance with business leaders and propose solutions to mitigate risks.Basic Qualifications
  • 4+ years of Security risk or compliance experience in a tech environment, with credible experience and demonstrable success managing regulatory and client audits in at least one of the following compliance programs: ISO27001, FedRAMP, SOC2.
  • Background of implementing a Security Risk program.
  • Experience with security training and education program administration.
  • Experience redlining security language for legal agreements.
  • Ability to work on various priorities simultaneously, with a strong bias towards action. Leveraging great written and verbal communication skills to facilitate great stakeholder management and client experience for internal and external customers.Preferred Qualifications
    • Experience with Third Party Risk Management.
    • Experience with metrics-driven reporting including dashboards and status report generation and a focus on process improvement (automation, single pane of glass, continuous improvement).
    • Familiarity with Cloud Native and SaaS constructs including architectures, DevOps, CI/CD, SecOps disciplines.
    • Able to support the development of program roadmaps, partnering with stakeholders in engineering, program managers and business owners to develop related project plans and timelines.
    • Familiarity with contemporary project, RFP, risk and issue management tools (such as SecurityPal, UpGuard and Hyperproof). A good understanding of platforms such as Monday.com, Jira and Slack.The base salary range for this position is 117,000 - 184,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.Where we workPagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.How we workOur values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.
      • Champion the Customer - Put users first to design great products and experiences.
      • Run Together - Build strong teams that amplify our impact on users.
      • Take the Lead - Disrupt and invent to be the first choice for users.
      • Ack + Own - Take ownership and action to deliver more efficiently to users.
      • Bring Your Self - Bring your best self to build empathy and trust with users.What we offerOne way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.Your package may include:
        • Comprehensive benefits package from day one.
        • Generous paid vacation time.
        • Paid holidays and sick leave.
        • Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO.
        • Company equity*
        • ESPP (Employee Stock Purchase Program)*
        • Retirement or pension plan*
        • Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
        • HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge.
        • Paid volunteer time off - 20 hours per year.
        • Mental wellness programs.*Eligibility may vary by role, region, and tenure.About PagerDutyPagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.Led by CEO Jennifer Tejada, PagerDuty's Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
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Keywords: Pager, Atlanta , Senior Security Compliance Specialist, Other , Atlanta, Georgia