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Lead Patient Care Coordinator

Company: Village Podiatry Centers
Location: Tucker
Posted on: May 13, 2024

Job Description:

About UsUpperline Health is the nations largest provider dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses.We put patients at the center of value-based care.Upperline Health providers coordinate patients care among a team of specialists physicians, advanced practice providers, care navigators, pharmacists, dieticians, and social workers for integrated treatment that addresses patients immediate and long-term health needs.Triage is temporary. Treatment is transformative.Why join our team?Mission-driven and patient-focused environmentCompetitive compensation with additional opportunity to earn monthly team bonus based on meeting key clinic metrics tied to our mission & quality patient careCareer growth opportunitiesGenerous benefit options include comprehensive medical, dental & vision, 401K, PTO and parental leaveWork Life Balance regular weekday clinic hoursSupportive regional and corporate teamsResponsibilities of the Lead Patient Care CoordinatorAbout the Patient Care Coordinator RoleUpperline Health Georgia is seeking an energetic, compassionate, driven Patient Care Coordinator to assist our physicians in delivering complex health services in the clinic setting. This person will work out of our Tucker, GA Office. The Patient Care Coordinator will be responsible for medical front desk receptionist duties including greeting patients in a friendly manner, and ensuring patients are accurately checked in and prepared for their appointments in a timely manner.Lead Patient Care Coordinator ResponsibilitiesGreet and check-in patients, verify and update necessary information in the medical records/database, perform all registration functions and collect copays and balances due as appropriateSchedule patients via office scheduling policies and confirm appointment times as well as educate patients on the impactful services of Village Podiatry.Answer and screen in-bound calls, take messages, and provide appropriate information to patients as well as handling outgoing phone calls (e.g., appointment confirmations, referral calls, pre-certs, etc.)Check and disseminate faxes dailyAssist with charge entry, and /or coding issues, and other related work if requestedAccurately and concisely document patient feedback and special needs to our clinicians to provide excellent care during each appointmentExplain and communicate Village Podiatrys services in an informational, influential, concise, uplifting, and personable manner with outstanding etiquetteManage daily on-time appointment schedules and effectively communicate this with physiciansMaintain office supply inventory, including checking, ordering, and stocking suppliesSupport practices coordinated care approach when appropriateContribute to team effort by assisting with additional duties and when support is requestedLead Patient Care Coordinator QualificationsPrevious experience handling patient interactions or assisting in a healthcare clinic or hospital settingKnowledge and/or familiarity with medical billing and coding is highly preferredExperience working in a podiatric or orthopedic practice is plusAn exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interactionTenacious problem solver, with demonstrated capacity to embrace complex problems and arrive at effective solutions in a timely mannerEnjoys working in a team-based environment with active collaborationMust be an effective communicator with excellent grammar and interpersonal skillsStrong written communication skills with success in providing notes, updates, and written communications via computer systemsExperience working in an EMR is preferred, athenahealth is a plusDemonstrated experience as a motivated and dedicated team member with a stable work historyCompensationCompensation is commensurate to compensation for similar positions in the region and based on prior training and experience.Job Type: Full-timevw61fpcqbzby Jobble

Keywords: Village Podiatry Centers, Atlanta , Lead Patient Care Coordinator, Other , Tucker, Georgia

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