Veterans Preferred - Customer Experience Accounts Receivable Specialist
Company: US11345-AIRGAS Airgas USA, LLC
Location: Kennesaw
Posted on: April 22, 2024
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Job Description:
Military Veterans are Encouraged to Apply. -R10042317 Customer
Experience Accounts Receivable Specialist (Open)
Location:
Kennesaw, GA (SAF) - Management
How will you CONTRIBUTE and GROW?
If you are seeking a company that values its employees, encourages
growth and development, and makes a global impact, Airgas is the
place for you. Join our team and be a part of an organization that
is shaping the future of the gas and welding industry while
fostering a culture of excellence and innovation.
Airgas is seeking a Portfolio Specialist for our Business Support
Center (BSC) to support Credit and Collections. Portfolio
specialists play a crucial role, in impacting operations, customer
perspective, and financial health through a combination of customer
service and financial responsibilities.
Portfolio Management
Handle daily tasks related to collection efforts for a portfolio of
customer accounts.
Lead the customer resolution process and liaison connections to
other internal stakeholders
Communicate effectively, support collection goals, and ensure
best-in-class customer service.
Recognize significant credit risks and escalate matters as
needed.
Prioritize the portfolio for maximum collection benefits, identify
potential credit problems, and address disputes.
Collaborate with field contacts and escalate significant issues to
the Accounts Receivable Supervisor.
Utilize customer service skills to ensure collection efforts
maintain customer relationships.
Documentation and Process Management
Maintain documentation, organizing it for follow-up efforts.
Initiate appropriate follow-up on returned mail and discrepancies
in customer accounts.
Work closely with the dispute team when resolving disputes.
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Are you a MATCH?
Accounts Receivable portfolio management experience
Accountability & Performance Driven
Flexible & Agile
Problem Solving & Innovative
Communication & Attention to Detail
Collaborative
Key Qualities:
Proven track record in the collection and owning an AR
portfolio.
Ability to see collections operations as a financially oriented
customer service function.
Strong client service mindset, using collaborative approaches for
diverse goals (win/win/win approach).
Excellent organizational skills in time management and resource
allocation.
Join Airgas and be a part of our impactful CXR team, ensuring
collection efforts and maintaining strong customer relationships.
Apply now and contribute to our dynamic environment!
_________________________
Your differences enhance our performance
At Airgas, we are committed to building a diverse and inclusive
workplace that embraces the diversity of our employees, our
customers, patients, community stakeholders and cultures across the
world.
We welcome and consider applications from all qualified applicants,
regardless of their race, gender, sexual orientation, religion,
disability or any other protected characteristic. We strongly
believe a diverse organization opens up opportunities for people to
express their talent, both individually and collectively and it
helps foster our ability to innovate by living our fundamentals,
acting for our success and creating an engaging environment in a
changing world.
_________________________
Equal Employment Opportunity Information
We are an equal opportunity employer. We evaluate qualified
applicants without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, veteran
status, or any other protected characteristic.
Please click here to view the EEO Know Your Rights poster and here
to view the Pay Transparency Nondiscrimination poster. Airgas, an
Air Liquide Company invites any applicant and/or employee to review
the Company's written Affirmative Action Plan or Policy Statement.
This plan or policy statement is available for inspection upon
request.
Airgas, an Air Liquide Company and its group of companies does not
discriminate against qualified applicants with disabilities and is
committed to providing reasonable accommodations to the known
disabilities of such individuals so as to ensure equal access to
benefits and privileges of employment. If you are an individual
with a disability and would like to request a reasonable
accommodation as part of the employment selection process, please
contact us by email at us-accommodationrequest@airgas.com .
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Keywords: US11345-AIRGAS Airgas USA, LLC, Atlanta , Veterans Preferred - Customer Experience Accounts Receivable Specialist, Other , Kennesaw, Georgia
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