Clayton State Systems Engineer Senior
Company: Integrated Resources, Inc ( IRI )
Posted on: November 18, 2023
Under limited supervision, design, configure, upgrade, and
support existing enterprise systems and infrastructure services to
ensure operational reliability.
Design, configure, upgrade, and support existing enterprise systems
and infrastructure services to ensure operational reliability.
Configure and administer the universitys email service in
conjunction with its third-party cloud service provider.
Proactively monitor system and network performance. Promptly
investigate and resolve problems upon identification to ensure
service reliability. Open and manage third-party vendor incidents
as required. When service issues arise, drive the associated root
cause analysis, debugging, support, and post-mortem analysis for
said service interruptions.
Collaborate with application and project teams to understand needs
and equip them with required infrastructure services to enable
Strong commitment to knowledge management and configuration
documentation as it relates to infrastructure services.
Proactively research articles, tutorials, and videos to learn about
new technologies and best practices being promoted by vendors and
fellow higher education institutions. Ensure alignment and
compliance with requirements encumbered within the University
System of Georgia Information Technology Handbook.
Mentor fellow division-wide team members and stakeholders (as
necessary) on associated technology solutions and services.
Microsoft Server 2012-2019 (Primary)
RedHat Linux (Secondary)
Storage: Client Nimble / Exagrid / Dell MD3800i
E-Mail: Exchange 2019 on Premise / Microsoft 365, Exchange
Active Directory / Azure ADFS
Excellent oral and written communication skills with experience
communicating proactively with customers, team members, and
Innate customer-centric mindset with a focus on improving service
This position will be 3 months with a possibility of going
Keywords: Integrated Resources, Inc ( IRI ), Atlanta , Clayton State Systems Engineer Senior, Other , Morrow, Georgia
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