EAP Telephone Counsellor
Company: UnitedHealth Group
Location: Atlanta
Posted on: November 18, 2023
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Job Description:
EAP Counsellor - Dublin -
Optum, the fastest growing part of UnitedHealth Group, is a leading
information and technology-enabled health services business. Our
teams are dedicated to modernising the healthcare system and
improving the lives of people and communities.
Serving virtually every dimension of the health system, we work
with a diverse set of clients across 150 countries - from those who
diagnose and treat patients to those who pay for care, deliver
health services, and those who supply the cures. Optum maintains
operations across North America, South America, Europe, Asia
Pacific and the Middle East. Our innovative partnerships provide
technology and tools that enable unprecedented collaboration and
efficiency. As a result, we can tap into valuable healthcare data
to uncover insights and develop strategies for better care at lower
costs.
About the role:
For those who want to invent the future of health care, here's your
opportunity. We're going beyond counselling services and verified
referrals to behavioural health programs integrated across the
entire continuum of care. Join us and help people live healthier
lives while doing -your life's best work.---
Optum Health Services has opportunities for Employee Assistance
Programme Counselors. The EAP Counselor is responsible for taking
inbound calls to provide telephonic assessment and solution focused
consultation to clients calling regarding their behavioral health
benefits. In addition to assessment and triage, the successful
candidate will engage in short-term problem resolution,
authorisation and referrals for routine and crisis callers.
Responsibilities:
Shifts available from Monday to Sunday, 8am to 11pm5 days a week,
37.5 hour weekRequired Qualifications:
Preferred Qualifications:
Why Work Here:
Please note you must currently be eligible to work and remain
indefinitely without any restrictions in the country to which you
are making an application. Proof will be required to support your
application.
Careers with Optum. -Here's the idea. We built an entire
organisation around one giant objective; make the health system
work better for everyone. So when it comes to how we use the
world's large accumulation of health-related information, or guide
health and lifestyle choices or manage pharmacy benefits for
millions, our first goal is to leap beyond the status quo and
uncover new ways to serve. Optum, part of the UnitedHealth Group
family of businesses, brings together some of the greatest minds
and most advanced ideas on where healthcare has to go in order to
reach its fullest potential. For you, that means working on high
performance teams against sophisticated challenges that matter.
Optum, incredible ideas in one incredible company and a singular
opportunity to do -your life's best work.SM
Please note you must currently be eligible to work and remain
indefinitely without any restrictions in the country to which you
are making an application. Proof will be required to support your
application.
Careers with Optum. -Here's the idea. We built an entire
organisation around one giant objective; make the health system
work better for everyone. So when it comes to how we use the
world's large accumulation of health-related information, or guide
health and lifestyle choices or manage pharmacy benefits for
millions, our first goal is to leap beyond the status quo and
uncover new ways to serve. Optum, part of the UnitedHealth Group
family of businesses, brings together some of the greatest minds
and most advanced ideas on where healthcare has to go in order to
reach its fullest potential. For you, that means working on high
performance teams against sophisticated challenges that matter.
Optum, incredible ideas in one incredible company and a singular
opportunity to do -your life's best work.SM
Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity/Affirmative Action employer and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
Keywords: #RPO, #EAP
Keywords: UnitedHealth Group, Atlanta , EAP Telephone Counsellor, Other , Atlanta, Georgia
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