Company: eTeam Inc.
Posted on: May 29, 2023
2 plus years of experience working in IT (tier I field preferred)
Knowledge of weather.com and the Weather App Suite
Strong customer service skills
Working knowledge of cloud technology
Strong understanding of server infrastructure
Experience executing production level incident management and outage escalations
Must possess superior analytical and communication skills, as well as technical aptitude
Understanding of basic deployment and the Change Management process
Basic understanding of network operations and support (preferred)
Call center or ticket management experience is a plus
ServiceNow, Jira, ticketing system experience is a plus
IBM Cloud, AWS, Server Management, Network Operational knowledge are a plus
Keywords: eTeam Inc., Atlanta , Desktop Support, Other , Atlanta, Georgia
here to apply!