Desktop Support
Company: eTeam Inc.
Location: Atlanta
Posted on: May 29, 2023
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Job Description:
2 plus years of experience working in IT (tier I field
preferred)
Knowledge of weather.com and the Weather App Suite
Strong customer service skills
Working knowledge of cloud technology
Strong understanding of server infrastructure
Experience executing production level incident management and
outage escalations
Must possess superior analytical and communication skills, as well
as technical aptitude
Understanding of basic deployment and the Change Management
process
Basic understanding of network operations and support
(preferred)
Call center or ticket management experience is a plus
ServiceNow, Jira, ticketing system experience is a plus
IBM Cloud, AWS, Server Management, Network Operational knowledge
are a plus
Keywords: eTeam Inc., Atlanta , Desktop Support, Other , Atlanta, Georgia
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here to apply!
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