Aftermarket Development Representative

Company: Pangborn Corporation
Location: Fairburn
Posted on: March 21, 2023

Job Description:

Job Description:

Job Description Aftermarket Development RepresentativeJob Location: Pangborn US - FAIRBURN, GAPosition Type: Full TimeEducation Level: 2 Year Degree - Associate DegreeJob Shift: DayJob Category: Customer ServiceTravel Percentage: Up to 10% POSITION SUMMARY: The Aftermarket Development Representative provides a proactive sales approach focused to growth initiatives tied to market share penetration. This position is not territory based and is motivated by the discovery and growth of historical Pangborn customers not currently purchasing from the company or are currently a competitive opportunity. Once the opportunity is defined, the respective territory Inside Sales representative will have responsibility for follow up and development. PRIMARY DUTIES AND RESPONSIBILITIES: Time Commitment: 40%Conducts research of potential customer contacts including, but not limited to:Historical customers with significant negative variancesMarket-based research of leading manufacturers which utilize blast equipmentParticipation in market-specific industry associations Time Commitment: 30%Initiates contacts with the list of potential customers.Develops action plans based on the opportunity. Time Commitment: 15%Communicates with the respective Inside and Outside Sales personnel on potential opportunities. Documents communications for each contact and enters information into the CRM system. Time Commitment: 15%Performs miscellaneous job-related duties as assigned. Required Education:Associate degree (Engineering Field preferred). Work-Related Experience:Proven experience in sales and customer service; experience as a sales/purchasing coordinator in manufacturing environments will be considered a plus.Knowledge of Manufacturing processes related to steel/metal industries a plusProactive sales calling experience, non-call center related. JOB SKILLS: Skills, knowledge, and abilities:Proficiency in English - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.Ability to write reports and correspondence with customers and colleagues.Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Calculate Gross Margins and Gross Margin percentages on orders and quotes. Calculate discounts on several items effectively.Computer Proficiency: All Office 365 elements, Microsoft Project. CRM software Experience Preferred.The ability to read and interpret engineering and manufacturing drawings. High level of attention to detail and accuracy.Mechanical skills with Metal processing and manufacturing processes preferred.Excellent organizational and time-management skills, and ability to handle a large volume of calls, emails, and requests daily. Discretion and confidentiality with sensitive information.Excellent client-facing and internal communication skills. Exceptional communication skills with strong attention to detail, follow-through, and problem-solving. Creative problem-solving skills are considered a plus.Physical requirements:Ability to sit, stand, walk, climb or balance; stoop, kneel, crouch, or stand for prolonged periods of time in an office or field setting.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. PI207733946

Keywords: Pangborn Corporation, Atlanta , Aftermarket Development Representative, Other , Fairburn, Georgia