Sup Data Center Ops

Company: Wellstar Health System, Inc.
Location: Decatur
Posted on: March 20, 2023

Job Description:

Responsibilities

The Data Center (DC) Operations Supervisor will oversee the day-to-day operations of the organization's operational Data Center team and infrastructure. This role will primarily deal with the operational aspects of the DC Operations. The DC Operations Supervisor will plan, monitor, maintain, and troubleshoot most aspects of the Data Centers and other tasks assigned to the DC Ops team. This position also supports the monitoring of enterprise systems as well as alert management & response. Must be well rounded from a technology perspective to include, but not limited to, Data Center Operations, Servers, Hardware, SAN storage systems, Network and monitoring platforms. Responsible for monitoring service requests, incidents, and tasks for the DC Operations team as well as any day-to-day maintenance tasks. Some project work may be incorporated, as needed.

The Data Center Operations Supervisor is also required to work with multiple IT teams, project managers, IT architects, vendors, and business leaders to design and architect Data Center solutions to meet the demanding clinical workflows in diverse hospital environments. Quickly learn and understand the needs of the business in the short, medium, and long-term planning phases. This position will also be required to support the check printing process and the logistics required.

It is equally important to have excellent communication, negotiating and troubleshooting skills as the DC Operations Supervisor will be required to collaborate with IT teams, application analysts, vendors, clinical and business staff to help resolve problems and issues that may arise.

Familiarity with basic ITIL and other IT operational frameworks to ensure adherence to current Change Control process and procedures. Provide all necessary support for a Data Center Infrastructure as well as suggest changes for upgrades and improvements, in conjunction with keeping the environment secure and up-to-date with current vendor release cycles.

Relies on experience and judgement to plan and accomplish goals and projects. A large degree of creativity and latitude is required.

The qualified candidate will have a good mix of technical and project management skills.

This position is on site and requires normal business hours primarily but there may be requirements for afterhours support or to provide additional coverage for the team.

Qualifications

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Keywords: Wellstar Health System, Inc., Atlanta , Sup Data Center Ops, Other , Decatur, Georgia