Business Process Documentation Specialist- Hybrid role

Company: ARK Solutions, Inc.
Location: Atlanta
Posted on: March 20, 2023

Job Description:

Business Process Documentation Specialist
Hybrid Role!!!

Candidates must be located in Georgia to start this opportunity. -

Client is currently seeking a Business Process Documentation Specialist for the Business Process group.

Responsibilities:
---Review current documentation in light of Business Processes, current Industry Standards and best practice
---Highlight gaps and determine next steps/timings to document all Business Processes
---Assist in the revision and/or creation of documentation, ensuring all Business Processes are documented in the same format/structure, presented in an easily digestible format and are readily available to all users
---Refactor a large repository of legacy documentation into new formats
---Synthesize and consolidate documentation from multiple sources, include 3rd party vendors and legacy sources
---Interview Subject Matter Experts to determine current and ideal process steps
---Assist with Business Process evaluation and design
---Support new process/changes with 'as is' and 'to be' documentation
---Curate new internal documentation repository

Core Competencies:
---Process documentation writing and maintenance
---Understanding of IT and process Industry Standards such as ITIL
---Proven experience writing technical and process documents
---Must be strong with process and procedures, and requirements gathering
---Able to write user-friendly content that meets the needs of target audience

Minimum Qualifications:
---A bachelor's degree from an accredited school
---Advanced level skills with MS Office applications (Word, Excel, SharePoint) and Wikitext Markup
---Must have a 3 to 5 years of experience is documentation creation and curation

Skills Matrix:



Skill
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Required / Desired
Amount
of Experience







Experience as a Business Process Documentation Specialist - - - - - - - -
Required
5
Years







Business Process Documentation Best Practices - - - - - - - - - - - - - - - - - -
Required
3
Years







Interviewing Subject Matter Experts to document Business Processes
Required
5
Years







Recent experience with SharePoint as a document repository - - - - - - -
Required
3
Years







Expert in MS Word and Excel - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Required
-
-







Visio - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Required
-
-

Keywords: ARK Solutions, Inc., Atlanta , Business Process Documentation Specialist- Hybrid role, Other , Atlanta, Georgia