Business Process Documentation Specialist- Hybrid role
Company: ARK Solutions, Inc.
Location: Atlanta
Posted on: March 20, 2023
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Job Description:
Business Process Documentation Specialist
Hybrid Role!!!
Candidates must be located in Georgia to start this opportunity.
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Client is currently seeking a Business Process Documentation
Specialist for the Business Process group.
Responsibilities:
---Review current documentation in light of Business Processes,
current Industry Standards and best practice
---Highlight gaps and determine next steps/timings to document all
Business Processes
---Assist in the revision and/or creation of documentation,
ensuring all Business Processes are documented in the same
format/structure, presented in an easily digestible format and are
readily available to all users
---Refactor a large repository of legacy documentation into new
formats
---Synthesize and consolidate documentation from multiple sources,
include 3rd party vendors and legacy sources
---Interview Subject Matter Experts to determine current and ideal
process steps
---Assist with Business Process evaluation and design
---Support new process/changes with 'as is' and 'to be'
documentation
---Curate new internal documentation repository
Core Competencies:
---Process documentation writing and maintenance
---Understanding of IT and process Industry Standards such as
ITIL
---Proven experience writing technical and process documents
---Must be strong with process and procedures, and requirements
gathering
---Able to write user-friendly content that meets the needs of
target audience
Minimum Qualifications:
---A bachelor's degree from an accredited school
---Advanced level skills with MS Office applications (Word, Excel,
SharePoint) and Wikitext Markup
---Must have a 3 to 5 years of experience is documentation creation
and curation
Skills Matrix:
Skill
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
-Required / Desired
Amount
of Experience
Experience as a Business Process Documentation Specialist - - - - -
- - -
Required
5
Years
Business Process Documentation Best Practices - - - - - - - - - - -
- - - - - - -
Required
3
Years
Interviewing Subject Matter Experts to document Business
Processes
Required
5
Years
Recent experience with SharePoint as a document repository - - - -
- - -
Required
3
Years
Expert in MS Word and Excel - - - - - - - - - - - - - - - - - - - -
- - - - - - - - - - - - - -
Required
-
-
Visio - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
- - - - - - - - - - - - - - - - - - - - - -
Required
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Keywords: ARK Solutions, Inc., Atlanta , Business Process Documentation Specialist- Hybrid role, Other , Atlanta, Georgia
Click
here to apply!
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