IT Support Prof II (Hybrid)
Company: Georgia Tech
Posted on: January 27, 2023
Apply for JobJob ID252272
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Provide unit level support in the installation, operation and
maintenance of computer systems. Position typically addresses a
wide variety of applications often involving highly complex issues,
working under general supervision while providing work guidance to
lower levels. This position will interact on a consistent basis
with: users within assigned unit which can include management,
faculty and staff personnel. This position typically will advise
and counsel: users and other support personnel. This position will
Job Duty 1 -Install, maintain and upgrade workstation and
peripheral hardware and software.Job Duty 2 -Analyze and resolve
complex workstation, application and server related problems.Job
Duty 3 -Update desktop software/applications; maintain
documentation on installed applications.Job Duty 4 -Provide users
with assistance in working in specific applications.Job Duty 5
-Participate in development of standard operating procedures.Job
Duty 6 -Perform other duties as assigned
Bachelor's Degree or an equivalent combination of education and
Two to four years of job related experience
Knowledge, Skills, & Abilities
This job requires advanced knowledge of and skill in the
installation and maintenance of information technology hardware and
software, requiring a full understanding of industry practices and
campus policies and procedures. Included are skills in problem
solving, decision making, customer service, system documentation
Equal Employment Opportunity
Georgia Tech provides equal opportunity to all faculty, staff,
students, and all other members of the Georgia Tech community,
including applicants for admission and/or employment, contractors,
volunteers, and participants in institutional programs, activities,
or services. Georgia Tech complies with all applicable laws and
regulations governing equal opportunity in the workplace and in
educational activities. Georgia Tech prohibits discrimination,
including discriminatory harassment, on the basis of race,
ethnicity, ancestry, color, religion, sex (including pregnancy),
sexual orientation, gender identity, national origin, age,
disability, genetics, or veteran status in its programs,
activities, employment, and admissions. This prohibition applies to
faculty, staff, students, and all other members of the Georgia Tech
community, including affiliates, invitees, and guests.
This is not a supervisory position.
This position does not have any financial responsibilities.
No, this position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.
Successful candidate must be able to pass a background check.
Keywords: Georgia Tech, Atlanta , IT Support Prof II (Hybrid), Other , Atlanta, Georgia
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