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FT Customer Care Specialist - Work From Home

Company: Silvertree
Location: Stone Mountain
Posted on: January 28, 2023

Job Description:

[Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Medical, dental, vision / PTO / 401k - As a Customer Care Specialist you'll: Answer incoming customer emails, calls, and messages adhering to Silvertree's internal SLA standards; Gain a deep understanding of the product to help users through technical inquiries; Stay on top of product changes, bugs, and updates in order to relay the most accurate information to customers; Create resources and processes that help scale and optimize the customer experience across various customer journeys; Update customer database and provide detailed call notes after each interaction...Hiring Fast > >

Keywords: Silvertree, Atlanta , FT Customer Care Specialist - Work From Home, Other , Stone Mountain, Georgia

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