Senior Living Customer Care Representative - Remote
Company: Working Solutions
Location: Lithonia
Posted on: January 28, 2023
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Job Description:
Working Solutions seeks compassionate independent contractors to
assist seniors and their families to find senior living care. This
is a remote, independent contractor role that provides customer
service through inbound and outbound phone calls.At Working
Solutions, we work with top national brands to humanize their
customer experience. When you join our network of remote customer
care pros " aka "the WooHoo! Crew", you will have access to work on
different contracts exclusive to Working Solutions.Why join the
WooHoo! Crew? There are many perks to contracting with us: Work
from home No hassles of commuting Schedule your own hours Work when
it's convenient for you Gain experience in different industries
High pay ratesAbout our application processThis is one of the many
contract opportunities that are currently available at Working
Solutions. Once you have joined our network of remote customer care
pros, you will have exclusive access to view all open contracts.
When you are ready to apply, click "Apply Now" and complete your
profile. You will then be prompted to complete an online
assessment; this assessment takes about 30 minutes to complete. If
you are among the qualified candidates, you will receive an
invitation within 24 hours to login to our online portal, Vyne, to
complete a technology scan and view and apply to the contracts that
match your interests. You can view our technology requirements .
You can find more information about our hiring process .Working
Solutions senior living program, supports a senior care referral
service provider. Independent contractors participating in this
program will provide compassionate customer care to effectively
match customers with the appropriate online tools or Senior Living
Advisor. Listening skills are essential to this role.
Schedule:Flexible schedule opportunitiesAvailable anytime Monday
through Sunday between 7 am and 11 pm CST.Compensation:Earn up to
$12 per productive hour (paid by the minute worked, up to 60
minutes per hour for the maximum rate)Additional performance-based
incentive availableExcellent written and verbal communication
skillsCustomer service experience and demonstrated ability to
deliver high-quality customer careAttention to detailFriendly,
compassionate tone and professional demeanorSelf-motivated and
resourcefulTech savvy and avid computer userTechnology & Equipment
Requirements:A quiet and secure work environment during working
hoursPersonal computer with at least 8GB of RAM (no tablet)Wired
USB headset with microphoneWired high-speed internet (minimum of 10
Mbps download)Windows 10 or Windows 11 operating system must be
usedValid antivirus software installed, running and up to
dateContractors must have a smart phone, Android tablet or iPad and
be willing to install an authentication app related to program
work.*Work Environment Requirements:Quiet, uninterrupted
spaceOrganized desk areaProfessional appearance (if on camera)We
are currently unable to work with contractors residing in
California, New York, Pennsylvania, or Washington. Contractors must
also successfully pass a criminal background check.Contractual
Relationship:The relationship between you and Working Solutions is
a contractual relationship. You will remain an independent
contractor for the duration of this program assignment. Working
Solutions will not be responsible for withholding taxes on your
earnings while contracted with Working Solutions. When you receive
your contract, you will be asked to agree to have no claim against
Working Solutions hereunder or otherwise for vacation pay, sick
leave, retirement benefits, Social Security, worker's compensation,
health or disability benefits, overtime, unemployment insurance
benefits or employee benefits of any kind.
Keywords: Working Solutions, Atlanta , Senior Living Customer Care Representative - Remote, Other , Lithonia, Georgia
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