Veterinary Receptionist
Company: Villa Rica Animal Hospital
Location: Villa Rica
Posted on: January 27, 2023
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Job Description:
Overview:
Villa Rica Animal Hospital is located in West Georgia, we are
looking for an experienced Receptionist with great service skills
to join our hospital. We are a Small Animal General Practice, our
services include Primary Care, Dentistry, Surgery, Critical Care
and Boarding. Previous Veterinary experience required.
Responsibilities:
Position Overview: The Receptionist supports and adds value to an
efficient organization dedicated to quality care and exceptional
service. You will perform a variety of clerical and customer
service work in providing support to the hospital, and to clients
during often high stress situations.Tasks include: Coordinate the
flow of pets and owners in the lobby; placates owners distressed by
long waits, scheduling glitches, and other problems.Identify
potential emergencies in person, and over the phone, and schedule
those appointments appropriately. Organize and process all payment
plans, billing statements, and collections. Perform cashiering
duties; process refunds, returns and credits as needed.Responds to
inquiries about the range of services the practice provides and the
species it treats; refer to appropriate department/staff member as
needed.Input data to practice management software to check pets in;
make simple postings to accounts; compile data for various
reports.Receive and distribute incoming mail; and process outgoing
mail.Coordinate and schedule appointments; provide clients with
appointment reminders and any special instructions; call clients
whose pets have overdue treatments.Respond to client emails; type
and edit a variety of correspondence, and process faxes. Able to
learn basic veterinary medicine terminology.Become familiar with
retail products, medications, vaccinations, routine testing, and
heartworm and flea preventatives and be able to confidently discuss
with clients.Use Windows based computer systems, word processing,
email, web search and other skills needed to effectively use
software. -
Qualifications:
Minimum Qualifications/Requirements:High school diploma, GED or
equivalent combination of education, and/or experience.Knowledge of
clerical procedures such as alphabetizing files and records.Must be
flexible with scheduling and able to work some weekends and
holiday.Tasks may involve extended periods of time at a keyboard or
workstation and/or extended periods of time standing and/or
walking.Some moderately physically demanding work, involving
lifting or carrying up to 50 pounds.
How to Apply:
-Please apply online through PetVetCareers.com
Keywords: Villa Rica Animal Hospital, Atlanta , Veterinary Receptionist, Other , Villa Rica, Georgia
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